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June 2024 by Kelly Johnson
The manager Truella is very rude to her employee. She was literally screaming at an employee in the font at the register about the shirt he was wearing which looked like everyone else’s. I felt sorry for this guy. She was very inappropriate and I am quite disgusted.
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June 2024 by Sandy Lafon
Female staff very uninformed bout' automotive parts ECT they only pull up merchandise ask for as far as knowledgeable they aren't and uppity and looking at u as if u aren't informed or knowledgeable bout your car
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June 2024 by Juston Williams
Antwan was super helpful - this is truly a 5 star Autozone w/ him working here
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April 2024 by Rhea Fodlan
The black guy named Kentae, went above and beyond and helped me change my license plates and put my new tags on my car. Thank you so much I really needed the help. Hes a wonderful addition to your store! Very helpful. Thank you.
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March 2024 by Sharon West
I had an excellent experience at the Roanoke Melrose store. Triella, the manager gave one on one customer service, was kind and patient, and provided education on the items purchased. Will be visiting the store for all my automotive needs!
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March 2024 by Antwon Robertson
My favorite place the workers are nice and professional always help me with the right parts
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December 2023 by shantel mayo
Shoutout to Mrs. Tree and Kent for hooking me up today !! The service was excellent and greatly appreciated! Y’all knew exactly what y’all were doing and damn sure had great customer service !! Thank y’all once again !!
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November 2023 by Simone Summers
Over all my experience has been good/ okay. Today was an awful experience. The long faced black man that is working alone this morning has a horrible attitude and had the nerve to one leave me standing outside the door at 7:30 he did not open the door until 5 mins later (" stating he will not open the door until he is done with his work when he is alone") two this man also yells at me while someone else was in the store (a witness to his horrible service) about how he could not come outside to do a service check for my car because " they told him he could not go outside if he was the only one at work". I explained to him I was recently helped by him (two weeks ago) and this was not policy. This was a horrible experience.
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October 2023 by Daimary Domenech
One of the best places to shop
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October 2023 by Krystal Morones
Very inviting and friendly, and when they don't know something, they Try to steer you in the right direction.
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September 2023 by Robert Bolling
The best out there in auto parts. And if you don't know much about your car, just ask them, they can help even if you know your way around CAR. NOW GET IN THERE.!!
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August 2023 by Misty L Creasy
Friendly and helpful staff wonderful
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July 2023 by thomas huntress
Very limited skilled workers . They probably lack the skills to flip burgers. Zero knoweledge of automotive stuff.
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July 2023 by Benjabi Bond
Parts sales manager, Amanda S. was amazing in not only ordering my O2 sensor but assisting in reviewing my check engine light then resting the light also.Great care for her customers. ❤️I thank God for her, and her caring when I needed help. Thanks Amanda, thanks Auto Zone.
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July 2023 by Rob
Helpful staff.
