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October 2024 by simpbr00
Dakota was very friendly and helpful. Stock was as advertised for availability! Great experience.
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October 2024 by Chaniyah Dinkins
Their customer service + concern for their customers is top notch !
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October 2024 by Terri Vander
Sign says "same day delivery", however I did go in afternoon, and was told it'll be next day delivery, which was fine as I expected that anyway.
However, my furniture was not delivered till several days later. Communicating was difficult. I left messages, then await a callback, with same report, that they're short staffed, Furniture should arrive next day... repeat...
If they couldn't deliver till week later, they should have said so at time of purchase.
When furniture did finally arrive, 1 of the recliners does not function properly. I did not report, as I don't want another run around story. I'll live with it, or have it fixed when no longer works at all.
It's the left recliner that "doesn't recline".. have to manually physically pull up/ shove down, whenever recliner is used
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October 2024 by Tiffani Hardison
I’ve used American freight several times in a different state, however this time I went to the location in Roanoke by Tanglewood Mall. I am completely blown away by the service provided by Dakota and his team! This was by far the best experience I’ve ever had!!! Dakota went above and beyond customer service and I wouldn’t hesitate to go back in the future. But I’ll be going to the Roanoke location from now on, lol. Oh and Hannah was a total sweetheart too. Thank you guys for all of your help, I love my new bedroom set!!
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October 2024 by Angela Hatfield
Darell was great and very informative! Great experience!
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October 2024 by Gwen Martin
EXCELLENT CUSTOMER SERVICE
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October 2024 by renita sharp
I really enjoyed being at this store. Everyone was so helpful
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October 2024 by Nicole Beach Walker
Friendly fast service highly recommend!!!
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October 2024 by Alexandra Easterling
Quick, easy and affordable
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October 2024 by Robert Canady
Dakota and Hanna were super helpful!
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September 2024 by kylee tavenner
Very helpful staff!
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September 2024 by David Mays
The workers made it easy to purchase! Great customer service and very helpful!
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September 2024 by Todd Vance
Easy to work with and meets our needs!
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September 2024 by UCYIBD-1
Good fast service an helpful
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September 2024 by Stephen hall
Dakota was amazing and the prices were equally
