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February 2024 by KillerMuffins7 Gaming
this store has been beating around the bush with my order. i ordered a washer and dryer online where its been at their store for a week, they just called me about my delivery saying i have to pay $42 before the delivered it. now I've done this before i actually have another account from the town i use to live in and NEVER HAVE BEEN TOLD I HAVE TO PAY$42 they will delivery it. so i called the the store i had my original account from and asked them, they said that isn't right especially since i have the first payment already set up to come out on the 19th. and told me to request to have my account transfered to them, i have no issues with them because they always seem to be friendly and work with me, so i did. this store kept asking why i wanted to get it transfered and asked if i got my items yet and said they would have to make sure by the other store it was okay. i call up the other store one more time and explain EVERYTHING to them and they have their GM sending my account to them since they dont know how to do their jobs and try to charge more than what they are suppose it.
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April 2023 by Kayla Marie
I wouldn’t leave one star if that was a option low quality furniture and the staff won’t help resolve issues they just say that’s “not how Aaron’s works”
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March 2023 by twig Hahn Jackson
The manager seemed to take a dislike to me, a longtime Aaron's customer. I was treated well in Texas won't be going back to that store. Shalom
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November 2022 by Elizabeth Caldwell
Nice people n prices are okay
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October 2022 by SYNISTER TERROR
Took weeks to get my washer swapped out with a loaner while my brand new washer is being shipped off. Still have yet to get an update.
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August 2022 by David Zabel
Looking into leasing living room furniture for 6 months Three times they are closed during poster hours to be open. Not happy
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June 2022 by Shaun Sites-Formerly SPEEDFREAK6988
Store is decent,prices on items is a little excessive though.
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May 2022 by T51 Armor
I was told my bedroom furniture wouldn't be delivered until Thursday then I would have take off workA young man from Aaron at Williamson Rd in Roanoke VA told them he had time to deliver so he did. I give this rating because of him and he was so helpful and polite.
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April 2022 by david Jones
This store always looks good and the people inside are helpful. I dealt with the manager and he was great.
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March 2022 by A Tyrant
I was told my bedroom furniture wouldn't be delivered until Thursday then I would have take off workA young man from Aaron at Williamson Rd in Roanoke VA told them he had time to deliver so he did. I give this rating because of him and he was so helpful and polite.
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February 2022 by RiQ The Rapper
Horrible, horrible customer service. I was denied a promo because “people were moving out of state with the furniture” as if that should reflect on other customers. Mind you, I just moved IN STATE. And then after being told I would be called multiple times, I found myself having to call them. And then after speaking to THREE DIFFERENT PEOPLE, I received THREE DIFFERENT ANSWERS. It’s a scam. Save and buy your own furniture but do not work with these lurches.
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January 2022 by Veronica Washington
They took over two weeks to get me a washer and when God blessed me with another I didn't get it from here. Another week passed and they called me for a payment!!! Never did I even purchase anything...Get it together ppl!!!!!
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January 2022 by tina hopson
Love Aaron's and the people are happy and friendly
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November 2021 by joseph williams
Fantastic experience with this store. Got a good deal and the people working there were great. Thank you.
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September 2021 by Charles Clark
Great store.
