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December 2023 by Dw G.
I placed an order from this company online on Cyber Monday like 10 or 11pm and on Tuesday morning I tried to cancel by email with any response until some how after it was shipped it was too late to cancel three days later, because it was already shipped, even though I could see it hadn't sent out for shipping yet until the 4th day. I ordered a Northface jacket that I'm not sure was authentic.......I took pictures.....so yet to see if I get a refund. It says in store credit only on the website. The package that received did not include return instructions at all. Will update later after I see what happens with my refund. Not Happy at all this was a gift for my grandson.
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November 2023 by Janet Degner
Fantastic. I could have blown my entire travel budget here. Good thing we found Rosemont as we were leaving and not when we arrived! Jeans, luxury, outdoor- what are you looking for. They have it and you will love it.
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October 2023 by venessa
Great boutique store with unique clothes. Somewhat pricey. But very eclectic style.
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July 2023 by Francien W.
We had problems with paying. we unfortunately payed two times. they said they will help us if this happend. we have never heard from them. very bad services.
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February 2023 by Dee K.
I hate to give this business such a low rating because I do really want to like this store like I used to. The last few years there is too many articles of clothing and shoes that offered at the exact same time at TJ Maxx and Marshall's. Also on a two separate occasions I have pick a few items to try on and an item has smelled terrible of sweat and generally dirty. When I asked my friend who was with me the second time I noticed it if she also smelled the sweaty smell on the item, she mentioned she heard the store allows employees and "brand ambassadors" to wear the clothing offered for sale outdoors to do marketing shoots for their social media. While I don't have a problem with them doing that as people try clothing on all the time, perhaps that should do their photos indoors on warm days.
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February 2023 by Lindell S.
I was helped today by Amy and omg was she helpful. I didn't know exactly where to look but she helped guide me through the new shoes. I've got really short toes so I needed some help getting fitted. Thank you again Amy!
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July 2022 by Joseph Campagna
Friendly service and nice selection of products
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June 2022 by Tish Wee-ums
i love this store but the staff doesn’t acknowledge or even speak to the customers when they walk in… both sales associates were on their cellphones the whole time i was in the store…i feel like the sales associates set the tone for the store…they were both literally looking down the whole time i shopped for at least 30 minutes
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April 2020 by Morgan Greene
Sam and the rest of the team are always so helpful. They always have cute and trendy clothes coming in so their selections are always fresh. I love this little boutique!
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November 2019 by Adam Cox
At 310 Rosemont the staff is friendly and the product selection offered is great. The ladies are very friendly and they have a dog that is just too cute!
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November 2019 by Mark Nathan
Airline lost my luggage and I was speaking at a conference at the Hotel Roanoke. I needed a couple of business casual and sharp casual looks and only had a pair of nice grey jeans to build off of...Alley & Madelyn were AMAZING. I use Stitch Fix, so I just told them to dress me and they crushed it. Amazing service and style...thanks ladies!
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October 2019 by Keith B.
We visited this establishment yesterday. We weren't greeted upon entering, nor were we asked if we needed help while we were shopping. We were going to buy one of the down coats they had but decided not to because of the poor customer service. We mentioned our experience with the staff and were rudely told that we could leave without buying anything and not to return. I wouldn't recommend anyone grace this store at all.
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October 2019 by Carly S.
Exceptional boutique! The selection of clothing and accessories was extensive and they carry some notable brands (Citizens of Humanity, Joe's Jeans, Hudson, Hunter, etc) as well as some lovely lesser known brands. The customer service was above and beyond -- I found a skirt I loved but didn't know what type of top would match and one of the women working (wish I remembered her name!) found 6 beautiful tops that really complemented the skirt. One of them was absolutely perfect and on brand for my style. I went in only expecting to buy a dress and came out with a dress, a skirt, a blouse, a pair of jeans, and earrings! I would have stayed longer were it not for my parking expiring. My bank account is grateful I didn't. Overall, excellent experience.
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October 2019 by Stephanie Vaden
Great selection
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May 2019 by Morgan Nicole
Such a fun little shop, a MUST for everyone. Always shop there for myself and a great spot for gifts. Plus if you aren't sure what to get someone the staff is so helpful in picking out items that make great gifts! LOVE 310 Rosemont!
