11AM - 6PM
3011 W Cary St, Richmond10AM - 6PM
3101 W Cary St, Richmond“I LOVE Phoenix! The clothing they carry is very contemporary and they have a number of brands I like and can't find elsewhere. You won't see yourself coming and going in clothing from Phoenix! The staff is very friendly and helpful.”
“Walking into Dear Neighbor is an instant mood boost. The shop is tastefully curated and thoughtfully displayed and I always feel like I'm in expert hands with their staff. I love that most of their products are available on the website too so I can peruse before I stop in. A must visit when in Church Hill!”
5:30AM - 7PM
6235 River Rd, Richmond“I’m a PB instructor in Maryland and was in RVA this weekend visiting family. I realized this studio was 15 mins from where I was staying so decided I’d try to take a class. I reached out to them a bit last minute and they were so helpful and welcoming and were able to get me into a class. The desk staff and instructor were all wonderful, knowledgeable, and welcoming, and the class was awesome! Thank you for a great experience!”
8AM - 6PM
2235 Staples Mill Rd Suite 112, Richmond“Attention to detail, extensive knowledge, and a friendly demeanor where all on display during our initial consultation, I look forward to our first collaborative effort.”
“I just left the store after being disappointed in them not having THE dress I wanted for my vow renewal. The staff was VERY helpful and suggested I try on a different dress- even if it was simply for sizing purposes. Although the dress was pretty it was not THE dress. They helped me order the one I wanted. So kind, so patient, so helpful!”
“Great experience! I hate shopping in stores these days because no one seems to know what customer service is. Not the case here!! Ben was super friendly and knowledgeable. He brought options to my hubs in the fitting room and we left with 2 outfits!”
10AM - 8PM
11800 W Broad St, Richmond“I was shopping with my granddaughter today and had the pleasure of meeting so many kind workers. The girl Summer in the dressing room was so good at recommending outfits for my granddaughter and made her feel so beautiful. I don’t wear the clothes myself but she made me feel like I could! ? I will be visiting again soon. Such a good experience from everyone there and would recommend ?”
“I went to Lex's looking for a floor length gown for a black tie event. Amelia was eager to help! She was kind, attentive, and provided so many wonderful options it was difficult to choose just one! Amelia showcased her expertise with wonderful recommendations and was patient when I kept going back and forth between a couple of dresses. Thank you Amelia and Lex's for the positive experience and bountiful selection. I look forward to my next visit for a holiday dress!”
“I bought the most perfect blue dress and shoes super last minute for a wedding and they were perfect! The sales associate was extremely helpful. The first dress she picked out was the one! It fit so perfectly that I didn’t need alterations. Everyone complimented my shoes as well. The prices were incredible! I got my shoes and dress for about $100 due to their current sales. Awesome value! I will definitely shop here again next time I need an elegant dress for an incredible price. Easiest shopping experience I have ever had!”
“Went to do an exchange and the associate was very helpful. They didn't have the shoes in stock so she ordered them and they were shipped to my home a few days later.”
“I did not think I was a Buckle Jean kind of girl. I was wrong. Mandy listened and delivered exactly what I needed. She is the Jean whisperer. I had a great experience and will definitely be going back.”
11AM - 7PM
904 W Broad St, Richmond“My go to place right before I got out. I’m so happy they have something like this in Richmond because it was needed! S/o to the owner she always making sure the inventory stays cute and up to date with trends. I’ll be back tomorrow to grab something cute for the holidays :)”
10AM - 8PM
11800 W Broad St, Richmond“I’ve never set foot in this store, but I called it this morning right before 8 AM and the lady that answered the phone was so helpful and cheerful that I had to write a good review (even though they didn’t have the product I was looking for)”
“Stepped inside this boutique for the 1st time today and WOW! Classy, clean, and beautiful. Met the owner, Bonnie, and she is a delightful, welcoming, and professional lady. A new favorite location. You will love shopping here.”
10AM - 6PM
305 E Broad St, Richmond“Such great affordable fashions. The staff greeted me upon arrival. Children's fashion so precious . Definitely a staple in the Downtown community. They use to keep my baby girl so fly. Now she's all grown up & I'm peeking @ things for my granddaughter & they Definitely didn't disappoint.”
“Great location. Bianca and Shelly assisted my wife recently when shopping. She had been to many locations that day, but this location was the last. They make you feel welcome when entering the store and immediately ask questions to learn how to best assist. They helped my wife until she found the perfect dress for the occasion. Very knowledgeable and professional staff. I highly recommend shopping here for a professional and courteous environment. Thank you Bianca, Shelly and staff for showing true customer care!”
“I recently visited the Short Pump Chico's store on June 6, 2024 with two friends and was greeted warmly by two wonderful ladies, Pat and Shirelle. This experience stood out as exemplary, especially in comparison to a previous visit at the Chico’s in Naples, Florida.
Shirelle immediately assisted me with a return. She was pleasant and smiling, making the process seamless and enjoyable.
Pat was instrumental in helping me find an exchange along with other tops I was interested in. Her suggestions were spot-on, and she demonstrated a keen understanding of my preferences.
Both Pat and Shirelle extended their excellent service to my friends, helping them choose outfits that suited them perfectly.
Their personalized assistance made the shopping experience enjoyable for all of us.
Out of all the Chico’s stores I have visited (Florida, Virginia, North Carolina, California, Utah, and Georgia), the Short Pump store stands out as my favorite. This is entirely due to the outstanding customer service provided by Pat and Shirelle.
Pat and Shirelle at the Short Pump Chico's store exemplify what customer service should be. Their dedication, warmth, and efficiency have set a new standard for my future visits to Chico’s stores. I highly recommend this location based on their exceptional service.”
10:30AM - 6PM
5714 Grove Ave, Richmond“Was visiting a friend in Richmond and stopped in to do some shopping for my girls. From the moment I walked in to the checkout process was awesome. The young lady that helped me said if there were any issues they'd work them out, and they are true to their word. My wife wanted a different size, they asked me to mail it back in since we don't live there. They got back with me the day the dress arrived and offered plenty of other options. If I'm ever back in the area you can bet this will be one of our stops!”
“Lots of gifts/stuff for girlsand/or babiesGreat place. Their products obviously will change as time passes, each booth is run separately and stock changes all the time. Good spot to check out.”
“Super cute vintage and secondhand finds as well as well curated designer clothes. I love how curated and consistently good the selection is! Prices feel appropriate for the selection and I love the variety of styles available”
11AM - 7PM
11500 Midlothian Tpke Space #500, Richmond“Just wanted to say how much I enjoy shopping here. The staff is always amazing and happy to help. They go above and beyond. Bowie, Ellie and Ashley helped me find what I was looking for and also made returns very easy. Highly recommend!”
“Took care of a wrong shipment from an internet order. The girl at the counter was very courteous , professional and took care of the issue in no time. Exceptional customer service.”
“Nice and clean store and everything is sectioned into colors so it's easy to find what you are looking for. Our salesperson was polite and cheerful... a rarity these days.”
“This store is organized, friendly employees, and very nice manager, Mirah (I think is her name). Good clothing selections. I will update this rating to 5 stars when they reopen their dressing rooms. We were informed that their dressing rooms are no longer open which I believe may have to do with internal controls for preventing theft which unfortunately impedes on honest customers ability to try on items before they purchase so they don't have to return them. Having fitting rooms is a level of customer service that should be extended to customers but I also understand why they closed theirs for loss prevention matters but it is an inconvenience for good customers. Again, nice store, nice staff. Good music & atmosphere.”
10AM - 7PM
7530 W Broad St, Richmond“My wife likes this place, for the variety of sizes and closes that they have. But also feature easy returns at one of the few brick and mortar stores that are left.”
“What a wonderful dress shop!!! Went in looking for a prom dress for my daughter this past Saturday. The staff were so polite and attentive. We were greeted immediately and asked about the style she wanted, which was nice because of lot of other shops don’t ask that anymore. My daughter is usually pretty overwhelmed with dress shopping, but the staff were very attentive and made it a fun experience. My daughter found her dress on the first try!! She tried on another one just to see, but we knew it was the first dress. Just a wonderful experience all around. Would recommend this shop for anyone looking for a great quality dress, great price and personable experience.”
“First time in Bittersweet with my teenage daughter this past week. We both loved all the clothes and found them to be unique and good for all age groups. We came out buying a sweater that we are sharing and at a reasonable price. The store was also very inviting and beautifully decorated. We look forward to going back soon!”