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April 2024 by Kyle Jacobsen
I take a med that is in short supply at the big box pharmacies and I’ve been getting it here. I notice that the pills are very pale-say 2-3 shades lighter if you were to compare to the gradient paint chips (lol!). Not a huge deal but it’s been consistent, and I also have noticed that they don’t work nearly as well. I have to take 3-4 times the normal dose for it to be effective. Not sure if they’re somehow cutting it, or purchasing some factory seconds drugs or lesser quality, shady manufacturers but I’d rather just drive out of town at this point.The lady behind the counter is incredibly rude, as others have said. I’ve never had an issue with the pharmacists but the store is very dingy, poorly stocked, and feels like it’s chronically going out of business. Everything is dusty and looks like it’s been sitting there since 1980.
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April 2024 by Sara M
Pharmacy is decent enough, though they don’t notify you when your rx is ready. However, they do pick up the phone, unlike anywhere else. As far as the store… customer service is horrible. Waited in line to then be told that the person who walked up behind me needed to be helped first. I can only assume this was prejudicial against me and how I look. I was going to purchase one small item and ended up just leaving. The whole place also does smell like dollar store perfume. Their DME section is pretty good but as far as the general store area… I’ll pass. Candy behind the counter looks old and nasty and even the drinks in the cooler were dusty.
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March 2024 by Tammy Martin
Great breakfast/lunch diner. Very friendly staff. They make you feel welcome and at home. Atmosphere reminds me of a five and dime store with a pharmacy & diner. They even have a glass counter up front displaying fudge and candies. Shopping before or after a home cooked yummy meal is always a plus!
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March 2024 by Deedee Travels
When all else fails 99.9% of the time I can find medical equipment here!I take care of elderly mom so time is precious.
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February 2024 by Doug S
If I could leave fewer stars I would! The absolute WORST service and the price for a simple breakfast for two was $30! At a pharmacy diner at that! My 3 egg western omelet was more like 1 egg. As for the home fries, they gave me less than 10 pieces! And why the F is coffee over $3? I’m surprised I wasn’t charged for the ketchup, creamer and nasty jelly on the table. I’d make other comments, but my mom taught me if I had nothing nice to say, then don’t say anything at all… unless it’s the truth! Plus I’m not antisemitic! Well it wasn’t the first time we’ve been, but it sure is the LAST!
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February 2024 by Linda Hurt
Very helpful and courteous staff member assisted me and answered my questions at front checkout.
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January 2024 by Roberta Rock
I have been going to Westbury for years. Love Westbury
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January 2024 by Dianne Barba
Shopped at Westbury about a week and a half ago to get a walker and accessories for my mom. The gentleman at home health section assured me that if the walker didn’t work for my mom, I could bring it back and exchange for another one. Well, she didn’t like the walker and I went to bring it back and was told that I couldn’t return it. Not even the accessories that I had purchased that were still sealed. Won’t be going back there. I don’t appreciate being lied to.
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November 2023 by Julliann Hawk
I’ve never had an issue with Westbury. My pharmacy (Walgreens) has been out of stock on one of my medicines. They will be out of stock for the foreseeable future. So I called them and BOOM! they have it. Every time I’ve needed them they’ve been there for me. I absolutely love their gift shop as well as their delicious food.
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September 2023 by Rachael Duarte
Wonderful local store and pharmacy - just wish they had an online pharmacy app to let everyone know when scripts were ready for refill and ready for pickup etc.
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September 2023 by Ginger Malbrough
Super unwelcoming environment. I stopped to to browse for decor. I had an empty bag of chips. I asked if I could toss it in the trash that I could clearly see behind the counter. The woman with an ugly ton and demeanor barked, “Take it to the bathroom all the way in the back.” I was shocked and so uncomfortable in that environment I chose to leave
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September 2023 by Mitch B
Came in today to pickup medicine and Amber was so kind and patient. It was definitely the best service i have received since i started getting my prescriptions at Westbury.
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August 2023 by Sam Johnson
Waited 45 minutes for them to make a chicken sandwich and some fries, wait staff was rude when I asked about it, walked out and will never return. According to the waitress, less than 10 tables being filled while having five people cooking in the back and two people on the wait staff means they are super busy. Don't waste your time here.
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August 2023 by Zanetha Trust
Got in just a minute or two prior to eighr. A young man walked up and said we are closed. We got back in the car and it was two minutes after eight. He rushed us out. Have never been treated that rudely before.
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August 2023 by Marie Mills
Only u in the entire Richmond Va area would find a generic med that works for me..only you. I am sure there is not enough profit for any other retailers to do this for me. Thank u for your medical kindness. Sure I would ❤️ to see you guys smiling and more welcoming but u gave me what I needed to eliminate a medical issue. Generics are not the same. Same receipe, different cooks,not the same results. Would ❤️ ? ? to see u smile more!!!
