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September 2023 by Thai Marcelino
Horrible employees
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May 2022 by Wilhemina Scott-Hunter
Was not pleased with the results of my visit. Asked agent to make an adjustment, agent did not do what I asked then, when I said that's not what I asked you to do, they told me they were already late for another appointment and rushed me out. Later when I called back, the agent was very sarcastic. Not very happy.
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June 2021 by Anita Johnson
I needed a copy a cleared cashier chk from Jan 2020 done in Baltimore. Brittani started the search & told me what info was needed. Once the info was found another associate, Malleri picked up where she left off. Altogether, it was an hour+ but, they got the document. They went beyond the extra mile. Friendly, precise and diligent. Thank you!!
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October 2020 by Extraordinare
Best branch in Richmond city and metro area. Excellent customer.
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October 2020 by Funny TV
Awesome Customer Service!
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June 2020 by BôsLady Nation
Awesome Customer Service!
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April 2020 by Fence Extraordinare Ron
Best branch in Richmond city and metro area. Excellent customer.
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November 2019 by Alexander Gonzalez Argueta
Very good
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August 2019 by Christian Morgan
There was one Asian clerk who served me and she was really helpful and nice.I believe, This branch is the best around this area. They are a lot of customers here, but turnover is really fast so you don't need to wait a lot. she was able to answers all my questions in few minutes which was amazing. I normally spend like minutes to get advises as they want to verify their knowledge, but she was different. Highly recommended.
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July 2019 by James Brown
Probably one of the worst decisions ever made. I have had a bank account here for a little under three months. So far I have got stranded far from home (card issues)with five hundred plus in my account. I have transaction that I didn't make, now my cards shutdown again. Im sitting here with a check I can't use, and I have bills to pay. Your better off getting a pre-paided card from 7-11
