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June 2024 by Luvinia Cooper
Thank God this is not my regular bank. I was told to come inside with 2 forms of ID in order to cash my cash. I was in my pj's and I begged not to come in the building but they insist. So embarrassing, we could have done this thru the drive thru!
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May 2024 by Brandon Blair
Wells Fargo clearly needs to reassess its physical footprint and demand for customers. This branch lead by an incompetent and lazy manager fails to meet “on the fly” customer needs. They fail to accommodate, they fail to be flexible and they fail at satisfying the customer who entails provides them with a job.
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April 2024 by Fereydoon Hamidi
Best Wells Fargo branch , Thank you .
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February 2024 by Daniel Sunshine
Great customer service! Thanks to Corey and his team for their help.
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September 2023 by Daisy Maupin
Terrible customer service. I waited for 10+ minutes and then someone walked in a jumped right in front of me and they let them do it even upon hearing from both me and the lady that I had been there. They say you don’t have to make an appointment but that’s all they accept. The customer service is very bad here. I have had this account since Wachovia and I am closing the account! Think twice people.
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August 2023 by Jessamyn Rau
I opened up an account today with Corey and my experience with him was exceptional. He was so patient with me and answered all of my questions. He put all of my concerns to rest. I literally floated out of there. Just a great overall experience. I’d give 6 stars if I could! ⭐️ ⭐️⭐️⭐️⭐️⭐️
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June 2023 by Fiona M.
Corey at this branch made up for an abysmal experience at the Cary Court (Carytown) location. He was knowledgeable, quick, helpful, professional and courteous. Parking is great.
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April 2022 by Vannette Bigby
Great services and friendly staff.
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February 2022 by Lovie Brown
I love this wells fargo i stop in there on my pay days everyone is nice& great maria is a really great person and rest of the bank employers i will stick to that bank. From LvB
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May 2021 by Genesis Wong
Bad service,, they are very slow.! I waited 40minutes for get cash!
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March 2021 by bryce hipps
Staff at this branch are exceptional.
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March 2021 by AP PA
Branch managers Tiffany & Samuel, premier banker Sarah and agent Corey are ridiculously knowledgeable and friendly.They are courteous and very helpful.Best banking experience ever!
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October 2020 by Paul B.
Hunter McDonald my man!!!!! Let me tell you as much as I hate waiting in lines at banks this young man made my stay at Wells Fargo on west broad st pretty freaking terrific. No wait sir, come sit at my desk and tell me what I can do for you? Turns out the teller signaled Hunter to grab me and the way the team worked was just fun, almost didn't want to leave. Hunter was able to help me efficiently and with great conversation, even having to stay a few minutes late since I walked in at the last minute. If you neeed a banker go to this bank and talk with Hunter McDonald!
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October 2020 by Sridhar Srinivasan
Nice Bank, Conveniently located on west broad / Staples mill rd
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September 2020 by Anish Patel
Branch managers Tiffany & Samuel, premier banker Sarah and agent Corey are ridiculously knowledgeable and friendly.They are courteous and very helpful.Best banking experience ever!