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July 2024 by Lauren Voyles
Switching to a different Walgreens. I have always had terrible wait times in the phone, today was almost two hours. I gave up and drove there to get my meds in person…and they were closed due to staffing issues. Thankfully, another branch was able to fill my meds that I needed today.
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April 2024 by Candyce Armstrong
Consistent bad service in pharmacy
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April 2024 by Polar Bear
The pharmacy is a mess and they hate to answer the phone.
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January 2024 by Taylor
Waited for 40 minutes for a flu test for which I had an appointment, while having the flu.
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January 2024 by Robert Eisenbach
Pharmacy does not respect your time. Came to pick up medicine which was supposed to be ready at 11am, I was there at 1230 and was not ready than they told me 5 minutes wait time. At the end it took 30 minutes.
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September 2023 by Damina N.
i took a covid test (30 min results) this morning at around 10am expecting my results by 11am. it is now 12:50pm and i had to COME BACK and they haven't even processed my test. dear reader, i had classes today (i'm a college student) and i've no idea if i can go to my foreign language class (attendance mandatory). now i have to wait an additional 15 minutes.
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September 2023 by Angela Jennings
Pharmacy is very unorganized, always closing early or shutting drive thru down. Always talking instead of doing their job, and never uses manners. I was told my prescription was one price and got home and looked and was charged a different amount. I say please and thank you and it’s like a foreign language to them and they give to reply back not even a smile.
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September 2023 by Sabrina Ingram
A trip to the pharmacy is what it is in Richmond. The wait is typical and the people are 50/50. The customers are worst but this aint about them. I come here but I tried to avoid after 3pm.
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September 2023 by Fig Ingram
A trip to the pharmacy is what it is in Richmond. The wait is typical and the people are 50/50. The customers are worst but this aint about them. I come here but I tried to avoid after 3pm.
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August 2023 by Vicki H
I just want some body to answer the phone. 30mins too hour wait just to get hung up on is crazy
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July 2023 by Gayle Taylor
Amazing associates!!
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June 2023 by Jimmy Smithers
went for vitamins. plenty to coose from. well kept and service was quick. bit pricy but in line with other places on most items.
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April 2023 by Andrew Cheatham
This pharmacy is the most chaotic, least organized place I’ve ever seen. It’s honestly pretty scary. I’ve gotten the wrong medication TWICE in the last month. Once for a completely different person, once I got a medication that was prescribed previously and was there to pickup a different new prescription. The techs are yelling at each other asking where things are, can’t find medications, bickering about where things are. Multiple people trying to help you, and getting confused. People are mad and grumbling. It’s actually dangerous. I’m never coming back.
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April 2023 by Victoria hurdle
I just want some body to answer the phone. 30-2 hour wait just to get hung up on is crazy
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March 2023 by Connie Harlow
Poor customers service ,the pharmacy don't care if you get your prescription or not and still file claim with your insurance
