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April 2023 by Stephanie Michalowicz
I appreciated they had medication I needed as Walgreens near me didn’t . However, I drive. A distance by choice . I waited in drive Thru lane for 25 minutes. I was made to go back and wait again while they “reprocessed “ my medicine . Clerk didn’t know answer to my questions. Pharmacy assistant didn’t either and had I not asked multiple times , it Would have gone unaddressed and even the pharmacist didn’t knew the answer . I understand life is busy for us all but this is unacceptable and ridiculous. I’m a veteran Walgreens customer. Good luck . They also close at 7 I learned. Mine is open until 9 pm. Sorry . I don’t like sharing negativity but want to help others too. Hopefully, it as just a rough day there but after seeing other reviews , I’m concerned . Thanks
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April 2023 by Eddie Gravitybonger
Do not go here if you take medication that must be taken everyday. The place tries to push scripts back that cant be missed. The particular location has now caused my script to be two weeks behind. I will be contacting a lawyer an reporting the head pharmacist to the appropriate authorities.
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January 2023 by Michele Phillips
Terrible Walgreens in Short Pump, VA. First of all pharmacists are unresponsive - questions go unanswered (they say they are too busy to consult with you about a prescription but I believe it is federal law that they do so) and they are always out of OTC items. I've given upon them and go to a Walgreens that is 2 miles away (vs 1/2 mile) and their pharmacists are great and their shelves are stocked.Also I do a lot of photo printing at Walgreens. Their website and their phone message say that you can pick up photos at the drive thru pharmacy if you call ahead. I called ahead to Short Pump and they refused to do so. I told them I have Covid (which is true...so does my husband) and I said I I did not think they would want me to come into the store with Covid. They said they had no problem with customers who had covid coming into the Short Pump store with covid and without masks. But they had terminated pick up at the drive thru and at the curb because Covid was no longer an issue and they were not concerned with customers transmitting covid to others in the store!!!I then called the Parham Rd Walgreens and they were shocked...they said they still followed the covid protocol of allowing you to pick up at drive thru or do curbside.
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December 2022 by Sarah Rana
After waiting for 15 minutes in line for checkout, the clerk was an absolute rude person!!!! She wouldn't pull up my online coupon and just told me to deal with it.
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October 2022 by Parker Dunahay
As a general rule, I never leave anything but positive reviews. I deal with my disappointments directly with the manager and privately as an opportunity for coaching. However, this experience needed a general warning for customers before stopping in. If I could leave a zero review I would. We waited for 15 mins for the person to check us out. She knew we were waiting for her. We went back and forth between pharmacy and the front to try to get checked out in those 15 mins. Both clerks were busy with one person. The whole time. Neither offered to get us help or other wise problem solve. We were expected to wait on them. We finally found someone restocking and asked could they please check us out and how long we had been waiting. As we walked back to the front the original clerk was ringing up someone who had just walked in even though our items were sitting there and she KNEW we were still trying to check out because she could see us the whole time.NEVER visit this store unless you have nothing but time and excessive patience for HORRIBlE customer service, decision making and a general lack of understanding of sound business practices.
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August 2022 by Gail Seredni
Told me 20 min wait for prescription and after 25 mins I'm told pharmacist has been in a meeting and won't start to fill mine until out. Wth...I would have gone elsewhere had I known.
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August 2022 by Lo Hair&More
Store was organized. Have to find orange tickets for clearance items, clearance section was discontinued ?
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May 2022 by Sameer S
Super rude employees that will just straight up ignore you. I actually just left without buying anything and went across the street to Publix where at least the employees will make an attempt to check you out.
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February 2022 by D Andrews
The pharmacy here is the absolute worst pick another location if you have pharmacy needs. They will look at you, and leave you standing there until a line forms before they come and service you. The store it self is nicely kept, and they speak when you enter the store which I love and for that give them 3 stars.
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October 2021 by Shelby Jean
What’s the point of an appointment for a shot if you’re not even called to get the shot until 30 mins after your appointment time? First shot was 45 mins past my appointment time, then I still had to wait to see if I had a reaction. Today is shot 2, and its 30 mins past my appointment time, and I arrived 15 mins early….
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March 2021 by Bhaskaran Ranganathan
Courteous Staff.
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January 2021 by CrystalS
The pharmacist was extremely friendly and helpful. He also wished me better health based on the meds I received.Also, I wasn't sure that I was going to the correct Walgreens. I called and the lady on the phone reassured me that I was going in the correct direction. She also gave me names of nearby stores.
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March 2020 by June Eldridge
I can find anything literally from soup to nuts here, and have! Folks are very helpful and get you in and out quickly.
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May 2019 by Felicia Fallon
This is my pharmacy & branch of choice. The pharmacists & other personnel are courteous, knowledgeable & pleasant. They have been from the start. A few months ago, I was in a sensitive & delicate situation. They were very helpful & sympathetic when I needed their assistance.
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December 2018 by Kate H Martin
They messed up my medication and the pharmacy tech acted like she had an attitude with me because I questioned her on it. I won’t be going back after this medicine has finished.