The Verizon store at 10030 Hull Street Rd. offers a friendly and helpful in-person experience with wireless sales consultants. Customers appreciate the attentive service from staff like Geremias, Kenneth, James, Yolaunda, and Marcus, who go above and beyond to resolve issues and provide guidance. Many reviews highlight the staff’s kindness, patience, and willingness to answer questions, making the process of upgrading phones, activating plans, or resolving billing problems smooth and satisfying. Customers have praised the staff for their professionalism and dedication, often mentioning how they walked out with a better plan or a new phone after personalized assistance. The store also offers accessories, exclusive Verizon services, and current promotions. Visitors are encouraged to call ahead for appointments or stop by for a positive customer service experience, where staff members are committed to making each visit helpful and pleasant.
Jeremiah was fantastic. Great customer service, helped resolve my issue in a very quick manner. Very personable and customer service first facility, will definitely return to this store with any future business. Thank you!
January 2025
Had a great experience at this location! Had an issue with a phone turn in that Verizon was trying to charge me for and after 3 failed attempts of resolving myself I come in and Geremias and Kenneth went to work and after 30mins on the phone got my issue resolved. I Thank them for the great customer service.
December 2024
James is AMAZING. He made my Christmas by taking my call before he got to the store and walked me through activating it when there was an issue. Couldn’t be happier with his help. My family and I know we can trust that James and his team have our backs! Thank you again!!!!
