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January 2024 by Venice Johnson
CoolI love it
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January 2024 by delores ryan
Issac is Very nice Customer service person. Very Courteous
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January 2024 by norma small
Awesome
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November 2023 by Brandel Jones
Very great customer service
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September 2023 by Timisha Livingston
Issac was a true life saver for me! I was stranded with a broken phone and he solved my confusing problem with quick expertise. I was able to stay in budget and keep my number! He was friendly despite my impatient anxious attitude at first and was able to have me feeling better about the problem in no time. He even handled there being another customer waiting in the store just as quickly as he helped me. I will be coming to his location for all of my Verizon issues, new lines and upgrades for as long as I'm in the RVA! And I highly recommend that you do to!
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September 2023 by Kathy McNeil
Chris Landery was wonderful at the Verizon store. I’m am blind and a 20 year customer. He helped me get the mail sending and receiving on my phone which is my life line. Thank you Chris!
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September 2023 by franz stillfried
Issac was beyond helpful and very friendly would definitely come again if assistance if I need it !!!!
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September 2023 by Gabe V.
Came in with SIM issues with my iPhone 13. Michael was fast, nice and knowledgeable with replacing it, put on a new screen protector too. Told me if I needed to replace the card or protector he wouldn't charge me again. Thanks for fixing my phone!
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August 2023 by Anne Atkins
Great help! The rep took lots of time explaining the process and genuinely worked with me to create a solution.And he did!!
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July 2023 by Charles Rae
I wish to commend Sam for excellent customer service. I switched service from AT&T to Verizon on Friday, but I was unable to make phone calls. Sam quickly diagnosed the problem & corrected it.
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July 2023 by Joanne Jenkins
Samreen has excellent customer service skills very knowledgeable about products and I hope she is here every time I visit!
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July 2023 by robin mccarter
Samreen was so very patient and helpful. She was able to do everything needed to update my account. She sold us a phone and did everything needed. Great customer service.
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July 2023 by Sarah Kelly
Excellent service. Zero wait. Very nice and clean store. Knowledgeable staff. Eman was super helpful and made the whole transaction easy-peasy ?
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April 2023 by Alyssa & Donnie
Chris was absolutely fantastic! He walked me through upgrading my plan, my phone, and shared the steps on upgrading my parents’ phone. Couldn’t have asked for better customer service!
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April 2023 by Jaice Zg
Great service from Isaac! Helped me with all my questions and got me the right phone and right plan for me and my family and everyone is happy with their new iPhone 14 phones!!!