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February 2024 by Faye Smith
Ezeh was very pleasant. He took his time with me and made it such a great experience.
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January 2024 by Dianne Boyd
Ez was tremendous help
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January 2024 by Ernesto Naranjo
Monnie is awesome and helpful!!
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January 2024 by Evan Brein
Had a great experience, Monnie helped me out very quickly and efficiently
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January 2024 by toy jackson
I went to inquire on service and Monnie was so personable and knowledgeable about the products. He provided excellent customer service and he was such a pleasant young man. Verizon need more associates and managers like him
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January 2024 by Dawn Odom
We visited this location the day after Christmas. Monnie was our rep and provided great advice and customer service. We very much appreciate his fast courteous service to get a new phone. We were only in the store about 30 minutes.
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November 2023 by Criston Neisz
JAVON is the stores backbone. He runs it. My mother and I have come in multiple times and he’s attentive to all clients and while one person waits he does what he can with the next person. He knows how to run a store. Clients were all pleased with him! He answers calls and shuffles back and forth between clients when he has a waiting period! He is there alone most of the time and is the best person we have ever interacted with there. He’s willing to give his direct business line to accommodate clients. We witnessed him picking up multiple calls and multitasking perfectly while we were there. He even offered to pick my new phone up from a location he passed on his way into work if it ended up being available. He made our situation as smooth as possible I had to wait a little today because I came late and 2 other were before me. I saw his DoorDash lunch sit on the counter for 4 hours that I was in and out with my phone backing up . If he goes anywhere else honestly we’re willing to travel for the educated manager and customer service. He’s. 12/10 with customer service always says yes maam and no maam very rare now a day's! He needs a promotion or a raise because this area definitely isn’t used to customer service to this extent lately
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July 2023 by Deborah Streicker
Just purchased a new phone and had an awesome experience with Ezeh! He provided all the information I needed to select a phone that would check all my boxes. Then he moved through each step of the transfer, set up, and accessorizing with exceptional professionalism and friendliness. I couldn't be happier and highly recommend Ezeh and the Staples Mill Verizon store. Thank you!
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July 2023 by Jennifer Brown
No line, so no wait. Place was neat and clean, products arranged well. Staff was friendly and fast, the process was *way* quicker than expected. Treyvon (sp?) was delightful -- thank you!
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June 2023 by Jacqueline Morgan
Heather was amazing, patient and so competent. I’m so grateful she was here to help me.
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May 2023 by Lisa Janes
Allie saved me $296.00 a month. She was also patient with me and 3 other customers. She is a rock star!
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April 2023 by Chad Park
Allie is absolutely amazing, I hardly ever come into this store and I'm so glad I did. I was greeted with a great smile, the sweetest hello and I've never had the level of customer service she provided. I've never been to a Verizon store where I was treated so well and to have the pleasure of working with such a knowledgeable person. After having the worst week ever Allie definitely restored the sunshine in my life and this store will be getting a new customer for life. Thank you so much Allie for being such a beautiful soul
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April 2023 by Tim Newcomb
My finance and I went to this store to look and inquire about a new phone, S23+. We walked in and no one came to greet us or ask to sign in. So after sitting and waiting for 30-45 mins. Someone finally came over only to ask if we signed in, I told them no. They wanted me to sign in and then wait again for someone.. at this point, I told them we have been waiting for about 45 mins but at that point we were disgusted and decided to leave. They told me that everyone was busy helping customers but it didn't look that way to me.. there were 2 agents in the back leaning against a wall just talking..I have been to this store about a year ago and had the same problem.. guess things never change!
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February 2023 by Ray Geier
Angie and Jay are great. They helped me upgrade my phone quickly and hassle free. They also made me aware of promotions I was missing out on which saved me $20 a month
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February 2023 by Shirley Cooke
AMANDA, IS AN AMAZING WOMAN TO WORK WITH ON GETTING A NEW PHONE. I JUST CALLED HER A Wizard! She is pleasant and a blessing to me, at the age of 85. SHE MADE THE ENTIRE PROSESS PAINLESS! SHE DESERVES A RAISE!