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April 2024 by paul richards
As a recent former employer there's not much to say, I have no idea about this new company and the new management that has replaced UPS Freight. They came in like a wrecking ball implementing changes from the front door to the back door within the first month. I have a chemical background so going back to tankers wsa no big deal. 2 years from now the contract division is going to be non-existent and obsolete..
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April 2024 by Accounting Department
Avoid this company at all costs. Lost commercial packages (LTL sized ones) are a normal occurrence for this company. Their online tracking system is there to hide this fact.
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April 2024 by Anthony
Horrible and dangerous driving on the road on i95 at 6:38am 03/29/2024 is cutting people off and is holding the left lane next to a truck on the right lane and is going slow slowing up the left lane. Stupidity!
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March 2024 by Michelle Monroe
This Driver, totally reckless, speeding in excess of 75 mph in a well posted 45 mph construction zone with workers present. The driver is hauling corrosive loads which clearly states on the trailer. The driver maintained said speed barreling in the left lane. Recorded 3 minutes of footage which will be posted on reckless truckers dot com.
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March 2024 by Christopher Sommer
Awful experience for trade shows. You have to double-ensure they book your shipping correctly, or your shipments will likely not be picked up as you set it up with their sales team.
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February 2024 by Linda M
On time, products delivered in great condition, friendly and helpful driver
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December 2023 by Martha Ray
Zero stars. Would be negative stars if possible. Paid COD shipment Dec. 13th for delivery of 3 freight pallets on Dec. 14th. Shipment been held in limbo PAST Christmas, supposedly 31 miles from me. Now December 28th and no sign of delivery coming. No accountability for tens of thousands of dollars worth of merchandise.Good luck getting through to anyone; someone mildly competent may have gotten back to us after two weeks of distal corporate Customer Service and the terminal not communicating. The terminal's Dispatch phone extension was broken and even Corporate couldn't give a direct line.
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November 2023 by Jordan Grant
I cancelled pick up of a shipment coming to me 3 days before it was scheduled because I was never contacted about finishing set up of my business account, shipping rates, or even delivery dates. THEY PICKED IT UP ANYWAY! I was GIVEN a delivery date that was much later than what I needed and they are doing everything in their power to make sure I don't get it any earlier. It's been sitting 3 hours away for 3 days now. This company seems perfectly content with shady tactics that ensure that you pay as much money as possible for your shipment even if that means taking the opportunity to pick something up that was cancelled without all the necessary information being confirmed. The company I had it being picked up from had no idea, because why would I think I would need to notify them? I never saw a BOL or anything. NOTHING. Also, if you call customer service, you'll just get passed around until the only way to keep your sanity is to hang up. Go elsewhere.
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October 2023 by Aaron Frederick
I’ve seen ice cream trucks that have more consistent schedules. Good luck setting up any type of scheduled delivery with these people. They constantly miss them. Think you’ll call and get any type of good answers from them? No, staff is completely clueless, disrespectful, and downright unhelpful.
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September 2023 by Jessica Simmons
RUN! DO NOT USE THIS COMPANY! Shipments arrive so damaged you end up having to refund the entire order. Deliveries and pickups NEVER happen as scheduled. There are always a million excuses when you finally get someone on the phone. Drivers just decide to not show up for a scheduled pickup. DISPATCH IS A JOKE they allow you to schedule pickups for days that they knowingly are not available in your area and then proceed to tell you that they only service your area certain days of the week! Are you kidding me? Why schedule it or have it as an available day/time if you know you don't have drivers in the area on that day. Don't even get me started with the process of filing a claim. Documents must be mailed, pictures must be sent separately, the review can take up to 30 days....the list goes on and on. Do yourself and your business a huge favor and boycott them at all costs. I will gladly pay triple the rate to never have to do business with this joke of a company again.
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September 2023 by Katie Hepler
With delivery and shipping, told me one thing and did another. Had me waiting for hours. Took two days off for nothing. Would give 0 stars if I could.
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August 2023 by J H.
Can't meet a delivery if their life depended on it. Maybe they will be meet the same fate as Yellow freight. Horrible communication. Use someone else.
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July 2023 by Annette Hood
Was told delivery date, I verified delivery that morning, got an email 6 hours later changing the delivery date, called and was told they had no delivery, they had no record of who I talked to and when asked for supervisor the lady started raising her voice, when I ask her name she hung up on me. An order did come hours later but was not complete,I only got one wall of my shower not all 3. When I called back to see if the changed date was for the missing pieces they said they had already delivered everything and didn't know about the current message I got.Never ever will I purchase from any store that uses T freight as their delivery service.
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June 2023 by George Kossaras
My product arrived at local service center and they didn’t give me a call for 2 more days to schedule delivery. I scheduled delivery the next day and they no call no showed. I had to call three times to get ahold of them and schedule another delivery. Really poor business.Edit: It took me getting the shipper involved as well as 6 phone calls and 4 times scheduling delivery to get my shipment. One of the 4 times scheduling delivery the rep didn't even actually schedule the delivery.AVOID AT ALL COSTS
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June 2023 by Melody Apparel
DO NOT USE THIS COMPANY THEY CHARGED ME 10 TIMES MORE THAN QUOTE I ACCEPTED ($300 QUOTED CHARGED $4000) DO NOT USE THIS COMPANY AT ALL
