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December 2023 by Sheila Harris-Reyes
Dr. Kirkland and his staff are outstanding. They are all very professional and all of them approach their customers with a warm smile and a sense of urgency. Moreover, Dr. Kirkland has an excellent “bedside manner”. His collection of designer frames is fabulous!!! You will not regret visiting Tom Kirkland Opticians, Inc. for your eyewear needs.
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December 2023 by Andre McDonnough
Love this place ,such a friendly and knowledgeable staff .They have the best glasses in town
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November 2023 by Michelle Johnson
I’ve been coming here for about 20yrs at this point and I’m always happy with them they are the best!!!!??
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November 2023 by Leonard Blair
Worst experience.. Listening to Tom Kirkland ruined my eye sight. I bought $3000.00 worth of vision problems.To get to the point ..I bought 2 pair of glasses Cartier & Cazal glasses both of them came up to $3000 brand new frame & lenses last year. Your husband Tom talked me into changing my lenses without telling me they were progressive lenses. I didn't know until I got my eyes examined yestetday, because for the past couple of months Ive been having vision problems & the Eye Examiner said it's due to progressive lenses. Ive always wore straight lenses but your husband talk me into altering my lenses & not informing that they were progressive... When I called you to discuss the issue a couple of months ago, you informed me that it could be the way I wear my glasses & with all due respect, that was a lie.But my vision is more blurry because of those lenses... & with all due respect Im not spending no more currency with someone who manipulated my vision & my money....... I have documentation & proof...Good day...
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November 2023 by Effie Jones
I never thought picking out glasses would be such an awesome experience I felt like part of the family such a welcoming energy through the whole process and I absolutely love my glasses and will be going back very soon for another pair.
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September 2023 by DENISE BRICE
?HOWDY!!! NOW, THIS IS A ONE STOP SHOP!!! I LOVE MY FRAMES; YOU WILL, TOO!!! ALWAYS KEEPING THE BEST NAME BRANDS FOR YOU IN STOCK!!!!??
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December 2022 by jami vow
Got some Gucci and Dita frames from here and they are so fire!! Plenty of compliments given when wearing them. Staff is super nice and I love that they remembered my name when I come in the store. Highly recommend
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November 2022 by Neether Harris
I was referred to Tom a few years ago.. back in 2019 right before the pandemic. I was so excited when I was walked in.. His office is one of a kind, the best I’ve ever been too. So many nice questions quality frames. They took their time to help me and I bought a beautiful pair of Versace glasses. Now that I’ve moved i can’t find anyone like his service. He’s Awesome and he went to my high school.. Petersburg High. Thanks Tom , I’ll be back soon
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July 2022 by Leonard Ingram
All of the employees was nice and friendly they really care about how they Service us me ad a first time customer I was very very pleased to ever one to your attention is greatly appreciated thanks again Tom Kirkland and his great staff much love from a first time customer!!!!!
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July 2022 by Ursula S.
my name is ursula loretta dillar shands. i shopped at every eyeglass store in the petersburg, richmond,hampton and new mexico area without any success.i spent a lot of money and was never happy. monday, i walked into tom kirkland shop. tom and his staff were extremely kind ,patient and professional.i am happy and i will return to buy eyeglasses there for years to come. you will love tom kirkland‼
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April 2022 by john mack
Today FEBRUARY 12 I drove to Richmond to get my Cartier glasses tightened up because they was loose and I wanted a authorized dealer to look over. People I was amazed I met the owner himself and he looked over the glasses and inspected the glasses and was very knowledgeable of his PROFESSION AND CRAFT!!!! I drove from Chesapeake Va. and I definitely will be back to buy one his products I was very amused!!! Thanks TOM KIRKLAND AND YOUR STAFF!!!!
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March 2022 by Shane Thomas
Went on 3/22. Amazing staff. Tom is a professional and his staff are exceptional. Walked in with an issue and he was able to fix it for me and explain the entire process as well. 10/10!
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November 2021 by Tatia Shabazz
Once again we appreciate the experience and the recommendation from your business. Will continue to look forward to doing business with you in the future you guys have a awesome setup down there.Tom and staff are awesome, if you do not find the perfect pair of glasses that may not be the right place for you.Thanks again guys are awesome, and the best selection of eyewear in Richmond.
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March 2021 by Cliff Brunson
Been seeing Tom for over 20+yrs now! Great customer service, expertise in eyewear. If you're in the market for eyewear, Tom is the way to go. You won't be disappointed. I'm in the market for a set of new Cartier. It's hard now getting an appointment, due to this Covid 19. Tom, if you receive this review, please schedule me an appointment soon. Thanks!
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January 2021 by Darcelle Jones
They are amazing. I was introduced to them from my brother and I would recommend him to anyone. His customer service is?.
