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January 2024 by Jeremie Ha
There’s an employee named “Joyce” who regularly acts discriminatory towards customers and TJMaxx continues to defend her. Joyce is a hateful degenerate.The “manager” Jessica is useless and allows this and many other toxic situations to continue.
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January 2024 by Daniel Gastelum
Variety at low prices
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January 2024 by A P.
I love all of the TJX company stores, and I usually have a very pleasant experience; However, this time was not the case at all. I found a cute workout top in the final clearance section with a yellow sticker tag for $6. When I got up to the register the guy checking me out proceeded to tell me that he needed to get a price check for the $6 final clearance item, although he did not explain why at all. From my understanding, the original TJMAXX tag was gone and the yellow sticker tag was stuck on the brand name tag, which I did not even realize myself before I got up to the register. He asked for a price check over the intercom, and then I could see two women looking in the regular-priced workout top section. I knew then and there that they were going to come back with a price that was much higher than $6. After several minutes, they came back with the price of $16.99, which I then proceeded to not purchase because of its ridiculousness. Of course, I can afford a $16.99 top, but I just didn't want to give them my money anymore. I assume that this "policy" is conducted because someone could very easily take the sticker tag off of something and put it on something else to "make it cheaper" (however if this can be done so easily, then why do they use stickers instead of tags in the first place?). I told the guy ringing me up that I got it from the final clearance section and he just seemed like he didn't care. Even if there is no way to get around this "policy," they could have at least taken my word for it and gotten a price check from the final clearance section (which is what they should have done in the first place considering that I got the top from the final clearance section). If they really didn't believe me, they could have seen me on the surveillance cameras finding the top in the final clearance section. It wasn't like I even found it randomly. It had a final clearance tag in the final clearance section, who would have thought of such a crazy thing? Not only am I mad about the price not being honored, I am also mad that they made me feel like I switched the tags and took off the original tag. Overall, the customer service at this TJMAXX location is the epitome of awful and they need to learn a little lesson called "the customer is always right."
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December 2023 by Matt Meyer
Great place to shop even when busy.
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November 2023 by Carla Perdomo
Very big and they have a lot of different things. Variety of Christmas decorations and a lot of different toys for kids. The only downside was the women bathroom was out of order. But other than that was fine.
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November 2023 by ttalany
We found some adorable Carter baby sleepers and outfits for our 2 month old.
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November 2023 by Pantea J
TERRIBLE TERRIBLE customer service. The staff wouldn’t even give me their PLASTIC bags. Absolutely outrageous.
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October 2023 by Prashanth Malyala
A bigger outlet with a variety of options and friendly stuff. A good place to gind great deals
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September 2023 by Vanessa A
First time here at this location, I enjoyed it this location is pretty clean, organized, and have some decent options
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July 2023 by Theresa Nutt-Moore
I live in Spotsylvania...but I travel here to shop...love this store and the atmosphere!!!...I will be back!!
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July 2023 by Chantel Harp
Horrible experience, what company can’t do a return with the original card it was purchased with? Will never shop at TJ MAXX again. This is not a franchise, I was told all I needed was the merchandise and the card I purchased it with. I didn’t even want a gift card, about to give this to someone else.
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June 2023 by Loren Spence
My favorite Tj Maxx in the area. The staff is super friendly and keeps the place stocked and well organized. Really good selection of misc items. I never leave empty handed.
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June 2023 by Taylor Landes
Couldn’t get any help at the jewelry counter, the woman behind the counter was incredibly rude and unhelpful. I believe her name was Joyce.After making the selections that I did; the boy behind the counter seemed annoyed or even put off to be at the register. I think his name tag said Gabe.Not sure why the manager would allow such terrible attitudes towards their guests from their staff.Will not be returning anytime soon.
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June 2023 by Jenny Fords
If I could make these stars a negative I would. I've shopped at Tj for the longest but the store manager at this store, Jessica , is the most unprofessional person there. She has definitely made so I will not be returning to this location. She is a disgusting human and i really hope T.J. Maxx over thinks having her as a store manager.
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May 2023 by Kara Cruz
I do not recommend coming to this store. The staff is unprofessional and disrespectful. When I asked for a manager the manager wasn’t any better. Her name was Jessica and she just didn’t care and didn’t help me at all. And walked away and laughed with her coworkers. It’s ridiculous that they have managers that act like that.
