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November 2023 by S Morris
Absolutely Great furniture and accessories for your home, patio or any space.Traci is not only accommodating, but a Fabulous Businesswoman.
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October 2023 by Tiffanie Piker
Traci & Scott and their Summer Classic RVA TEAM are SUPERB; First Class Customer Service and Excellent Communicators. I truly enjoyed working with her and her TEAM!
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June 2023 by Robin Dougherty
This is by far our most favorite outdoor furniture we’ve ever owned… and we’ve been married for almost 40 years!! Summer Classics Provence is timeless, well constructed, comfortable and classic. We love it! We will be back to purchase more pieces to add to our new collection! Many, many thanks for your help with our purchase!!Robin Dougherty
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June 2023 by Mark Smith
The team at Summer Classics just rocks!! Knowledgeable, friendly, great eye for furniture fit and fashionHighly recommend themMark SmithMidas of Richmond
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June 2023 by Kandace R.
If you want to switch out your pillow insert and/or cushion covers, BEWARE you will have to buy a new cushion plus the pillow cover - even if your pillow insert/cushion is fine. I wanted to switch out the pillow covers and I was told that I had to buy the pillow inserts as well. I told them the pillow inserts were fine but both the Richmond sales representative and the Summer Classics corporate office told me I had to buy the pillow insert and cushions. Doesn't make sense to me when people want to switch out their decor from season to season plus the fact that there Are zippers on the cushions. In addition, I was told they have a special machine that puts the pillow covers and cushion covers on. I have a special machine too called my arms. Best bet would be to buy Sunbrella or another brand if you want to change your patio decor easily. Finally, I don't know the purpose of selling swatches if you can't change your decor easily.
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June 2023 by Steven Hubbard
We have worked with Chera, Traci, and the SC Richmond Team for several years now. Chera made great suggestions on furniture step up and color patterns for our patio. The entire team was responsive, informative, and personable. It has been a pleasure working with them!
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May 2023 by Scott S.
What a great experience we’ve had with Summer Classics! Their level of service and communication are superior in every aspect of the selection and purchase process.A short time after getting our new furniture, it was damaged by a contractor working at our house. The entire team (especially Teara, Chera, Traci and Angie) went above and beyond to help us get the answers and help we needed.Working with this group was an excellent choice and we recommend them often.
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October 2022 by Elizabeth Magee
Chera worked with our family to design a comfortable outdoor space in our smaller backyard. She was helpful and patient throughout the process and was able to suggest pieces based on our taste and needs. We have had the furniture for a few months now and can’t imagine the space without it. The furniture and design far exceeded our expectations. We were very pleased working with Chera and recommend her expertise to anyone searching for an updated outdoor space.
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May 2022 by Innovative Designs by Danny
Theses are not just sales associates. They're a personable, helpful and innovative design team totally committed to there customers and designers needs/interests!
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May 2022 by Kathy Baker
We traveled from Northern Virginia to the Summer Classics store in Richmond and it was well worth the trip. The designers are fabulous, and the customer service is great, keeping us updated on the status of our order (during Covid-19, sigh). Highly recommend the Summer Classics family of products for the quality and craftsmanship and you won’t find a better design experience. Chera, Angie, and Traci are special…you will be in great hands! Highly recommend!
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October 2021 by Merilynn B.
We ordered some outdoor furniture in early August. At the time, we were told that the furniture frames were in stock but the delay would be in getting the pads made, estimated completion would be in Oct. I called in September and the date had been moved to November. Just called again and now it's January 2022. We ordered from Summer Classics because the sales woman told us that their product was made in Alabama and would be readily available. i had seen other furniture I liked better but delivery was jan/Feb. Now I regret my decision and wonder why my frames weren't held until the cushions were completed. I totally understand that furniture is hard to get these days but we trusted their word. Beware of what they tell you.
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October 2021 by Maryann Hinds
Ok yes this awesome store in Richmond is titled "Summer Classics" but after shopping there today my husband and I renamed it. . .We totally call this store and it's staff "SUMMER SENSATIONS." We are so excited with our purchases and the professional advice.
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July 2021 by mark kenny
Outstanding customer service and the staff is very friendly and fun. They were so focused on making sure we got the right mix for our patio. We found them to be very honest and the sale prices are very fair.
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June 2021 by Kathleen Cooper G.
We had a very favorable experience with Patrick when we ordered our outdoor wicker furniture. But last spring when we were in the middle of a pandemic, we noticed that 4 out of the 5 pieces were beginning to shed small pieces of wicker. Staying healthy was out top priority and my husband and I agreed that Summer Classics certainly didn't need another problem to deal with. So this past spring when things were beginning to return to some kind of normal, we contacted Summer Classics and told them about the problems with the furniture. We were told that the furniture was out of warranty (even though the issues began when the warranty was still in effect and the country was battling the worst pandemic in over 100 years). I spoke with the owner of the company whose interview had been in the Richmond Times Dispatch the day before in which she was quoted as saying that customer service was very important to her. Well, this customer wasn't given any service! The outdoor wicker set cost $4500. It has been on our screened porch for 6 years and is in worse shape than the vintage wicker we inherited from family many years ago. You might imagine how embarrassed we are when we entertain family, neighbors, and friends! And when they ask us where we purchased our outdoor wicker set (built for a lifetime), we warn them that the set came from Summer Classics. We felt it very strange that the company didn't even offer to send a representative to our home to assess the damage. The owner said that "her hands were tied". We don't understand why her hands were tied - she is the owner of the company! Needless to say, we will not be shopping at Summer Classics, nor will many of our friends even think about it!
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May 2021 by Stephen Mark
Chera did an amazing job helping us pick out colors for our new cushions! We don’t live locally, so she spent a lot of time sending us pictures of options and really walking us through the process. She was always available when we had any questions. Highly recommend this company and Chera specifically! Cheers