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“My husband and I had an amazing experience at your Willow Lawn store today. Reps were all professional, friendly, efficient, incredibly knowledgeable and made shoe shopping so easy!”
10AM - 6:30PM
1400 Starling Dr, Richmond
Sporting Goods
“Always a great go-to for swim gear. We have always been able to find goggles and practice suits. Very helpful and friendly staff always at the ready. Hoping this family owned place will update their inventory and continue to operate here, but this year looked like they were running sales on a lot of inventory to try and liquidate. Would also be nice to see them have a better stock of dance wear like they used to.”
“Had to get CP Dean to move my pool table slightly. It was on a rug bought especially for the table. We had just moved into our new place moving the pool table with us. I know I had it centered on the rug at some point when it was being installed. But an inch this way, and a half inch that and first thing I know, I said "that's it". So there it was when my daughter walked in and said, "Mom why didn;t you center the pool table over the rug?" Duh, I didn't? It was almost there, but from then on, I noticed it was not. CP Dean's crew got me straight. 3 very strong men moved it to the right spot then took all the time they needed to level it again. Now, very satisfied with my centered and level pool table.”
“Awesome customer service. Will return in the future. The associate is not trying to push for a sale, he is just trying to understand where you are coming from and help you make an informed decision from there.”
“This place is a well kept secret. If you need to get fitted, it's a great option. Mulligans has a wide assort of manufactures to choose from, even more than Golf Galaxy. Prices are reasonable, and Matt will give you great service. He's been at this location for 16 years, and it shows. Go in and see him for your next purchase you won't be disappointed.”
“Elicia (179007) was very helpful to us by demonstrating a wonderful attitude in helping me understand how my Hibbett account work. Also provided information to my son on the different sneakers he wanted to look at. He was very happy with how she gave professional accurate information. I definitely will be back to this store to have all my future business and advise my friends and family to visit her for that supreme customer service.”
“I want to give kudos to a young lady from the White Oak store in Henrico, VA. She went above and beyond the call of duty Saturday morning. She contacted another store for a pair of sneakers. I went to the other store, picked up the sneakers flawlessly without any issue. Totally Exceeded my expectations. Kudos to her and the other store for a flawless transaction.”
“I get myself lost in here every time. I wonder around aimlessly looking at all the great stuff they have and then realize I can't buy it all. This place is way better than the "D" store, and the staff is always great here!”
“Great place to fing hidden gems. Great selection of baseball, golf, work out equipment and seasonal sports. Prices are hit and miss sometimes but it's definitely worth checking out.”
“Been looking for a Mexican place since I moved back home. This place smells up our entire neighborhood with that grill so I finally stopped there. Tacos are delicious! Went inside to pay, and found a well-stocked Bodega with a hot food counter. I don't know what they do to their Plantains but they are always so good. Normal order is 2-3 tacos, 2-3 gorditas/arepas, about 4-6 pieces of chicharrones con carne and 2 platanos. Gotta try something different next visit. Tacos are served after 6 pm cuz they literally grill the meat everyday before serving. And the salsa Verde and the salsa roja are wonderful. I'm normally neutral on the Verde but theirs is great.”
“Ivan is a great employee, he definitely knows how to make sales for the store and seems to really enjoy his job. It’s nice to go into a store and feel so welcomed. His presence is a great asset to the store !”
“Love, love , love the endless pant and the feather lite puffer jacket. Excellent quality of the materials and sizing is true to size. Have enjoyed all my shopping experiences at Athleta.?”
11AM - 7PM
1504 W Broad St, Richmond
Sporting Goods
“Shoe selection is very nice here. Multiple locations, but I always go to this store as it's close to my house. Agree with a previous comment about the clothing sizes running a bit small... but the shoes and prices are great!”
“I definitely wish they allowed afterpay in store like online, however they had great inventory available. The store is set up very nicely, and looks great for the holiday season coming up. The hours are definitely reasonable for covid and possibly even low staffing like most all the shops in the mall.”
“Every time I go to this store, everyone is so helpful and nice to talk to. I've always struggled with body image issues and self esteem issues regarding it, so trying on clothes at stores has always been tough for me. But the people there, Angie and Kailyn I think, were really kind and encouraging about finding things that actually fits me and suits my body shape and made me feel really good in the clothes I tried on. It was overall a very nice experience”
“Consistent with the few other Dick’s stores I had the pleasure to shop at, this particular branch too unfailingly delivers a top notch customer service experience one can only dream of having. This — coupled with high quality merchandise and appeal — makes this chain of sporting goods stores stand out and continuously obtain newer peaks in its popularity.
I was paying visit to this dick’s location to inquire whether or not I am able to return my newly purchased Patagonia rain jacket (because in spite of its name —brain jacket —this article of clothing provides very negligible protection from water). The initial purchase was completed at the Dick’s located in the Short Pump mall; however the shop attendants at the willow lawn shopping center without hesitation helped me process the return right there and right then as well as assisted in the successful search for a new, more suitable alternative.
Overall very satisfied and happy with my shopping experience at this store.”
“Ppl are rude unfriendly unbothered unhelpful unprofessional bad business move for the mall maybe for downtown Richmond and the hood mentality but omg smile welcome all customers stop having them phones outDam address me I'm here to possibly spend my money not waste ya time”
“I means it’s Foot Locker so there’s nothing specific about the store or merchandise I can say. If you know then you know. So regarding the staff, they were all friendly for the most part and helpful. They even tolerated my grandson who’s a toddler and attempted to reorganize the shoes on the wall and help wherever he thought was needed lol! They were very kind to us both. Will come back again whenever I’m visiting the area.”
“I want to shout out an amazing employee experience my husband and I had today at this location. We both went in for a new pair of workout shoes and we we're greeted very politely by Cam in the shoe department. He was very knowledgeable about what type of shoes we needed. Not only was he eager to help us but there were many other customers in the shoe department at this time as well. He managed to greet everyone and answer all questions and run back and forth for different shoe sizes all the while maintaining a smile on his face and great attitude. Thanks Cam. We appreciate you.”
“I visit all the DTLR stores in Richmond. Southpark and Southside could use better customer service. Don’t have an attitude about ur job, wen ur there to service the customer when they ask for some assistance.”
“The people leaving one star reviews have never stepped foot in the establishment and do not have the money to purchase anyways…. so I can see why the staff gets aggravated at times with some of these “customers/deadbeats”I’ve never had an issue there, if you don’t like the safe guards a business takes to protect its staff then leave like an adult and don’t cry about it.Prices are up due to our current federal level politicians and we’re all suffering so no need to take it out on local businesses. But look at the unprofessional names on these reviews (some aren’t even from the state) and take them with a grain of salt.”
“Great store with plenty of items to choose from. The staff is very helpful and nice. Items are very affordable and beautiful. I actually bought four mood rings, bracelet and some shirts all for like $25. Quality is good in the products and will definitely be shopping there again when we go back. You won't be disappointed with this place.”
“This store is such a joy to come to! The employee of the month, Jorden, was such a sweet man with great manners! The staff here are all very nice and have infectious personalities. They helped me with everything I needed and then some! Love this store!”
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“A friend recommended Fleet Feet to me, and I am so glad I did. We went to the Patterson Avenue store and Jeff helped us. I find that some salespeople at many businesses to be pushy or unctuous. Jeff was just a regular guy, even though I think he is the owner or manager. He explained everything and his knowledge and sense of humor made the experience go smoothly.
My body feels better in these shoes than I have felt in years! Go to Fleet Feet!”