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December 2023 by JERRY KELLEY
The gentleman I dealt with was very informative about their products answered My questions with knowledge
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October 2023 by Justin Gordon
Kid behind the counter was very nice and helpful. That’s about as much nice as I can say. I’ve been in the store a few times, and each time found their selection was lacking and their prices too high. The owner is also very rude and unprofessional. If you’re looking to purchase a firearm, you’re much better off looking at Bob Moats or Town gun shop on hull street.
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September 2023 by Senpai Ron
Very rude ..female owner was very rude and disrespectful after learning I was black and a vet with cptsd ..crazy world we living in
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September 2023 by Adam B
They really let me in and got me what I wanted i value them store and the people
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June 2023 by Rob
Won’t allow you to disassemble and inspect a use firearm prior to purchasing it, even in front of them on their counter. Also will not disassemble it for youWhy would I ever buy a firearm I can’t fully inspect?Not to mention the prices here are astronomical; you can get new stuff at other gun stores for the same price as the used stuff here.The owner knows their prices are way high too. No idea how this store has survived so long.
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June 2023 by Case Rivers
Ok so this may seem weird but i asked my girlfriend to go in and keep an eye on the managers face expressions when i walked in…I’m a licensed concealed carry citizen and a Teacher for Henrico County…I don’t look “hood” or up to no good at all. But she noticed how the manager had the biggest smile on his face until he saw me walked in. Every question i had was answered in a rushed manner. And it seems like he wasn’t interest in helping me at all. Then got an attitude with me because I asked more to an 3 questions.
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March 2023 by Patryck Hulme
Overpriced and customer service is lacking professionalism. But if you want to browse around and you need something go for it.
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October 2022 by Trey G
The people leaving one star reviews have never stepped foot in the establishment and do not have the money to purchase anyways…. so I can see why the staff gets aggravated at times with some of these “customers/deadbeats”I’ve never had an issue there, if you don’t like the safe guards a business takes to protect its staff then leave like an adult and don’t cry about it.Prices are up due to our current federal level politicians and we’re all suffering so no need to take it out on local businesses. But look at the unprofessional names on these reviews (some aren’t even from the state) and take them with a grain of salt.
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September 2022 by Silent SCREAM
The young lady that assisted me was very helpful and patient but was not able to answer some questions but when I called to ask the police they told me to ask the gunshot or goggle it. Overall a good experience.
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August 2022 by Honor Loyalty
If I could give no stars I would. I definitely don’t recommend this place. They are NOT friendly or welcoming. They do NOT have any sense of good customer service. They do not really want to answer my questions about firearms??? I don’t know what is their problem with service?? Will never go back.They might as well put whites only on the door. Smdh
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June 2022 by Caroline M.
Owner treats her employees like dogs, she walks all over everyone and is a racist. Everything is overpriced
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May 2022 by Trey Grant
The people leaving one star reviews have never stepped foot in the establishment and do not have the money to purchase anyways…. so I can see why the staff gets aggravated at times with some of these “customers/deadbeats”I’ve never had an issue there, if you don’t like the safe guards a business takes to protect its staff then leave like an adult and don’t cry about it.Prices are up due to our current federal level politicians and we’re all suffering so no need to take it out on local businesses. But look at the unprofessional names on these reviews (some aren’t even from the state) and take them with a grain of salt.
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March 2022 by Ian Montgomery
This place sucks. I couldn’t believe how bad the reviews actually were until I saw the place for myself. The staff are rude and they talk down to you also they follow you everywhere in the store. 20 dollars for a mag. Ridiculously overpriced
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February 2022 by jacob hudson
Not really sure what the deal with all the negative reviews regarding service and Prejudice.I was there today picking up the Canik they had ordered me and everyone was friendly, easy going and helpful.While I was there a group of black guys came in and they where greeted with the same smile and help I was given.Ammo prices are way higher than anywhere else though that’s for sure.
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January 2022 by H Bee Boisseau
Everything you’ve heard about this establishment & it’s seemingly prejudiced staff is not only true, but grossly understated!The prices are waaaaaaaay too high for the merchandise & the staff (from the counter to the management) is the rudest I’ve experienced at any gun store EVER.Their treatment of potential customers of color borders civil rights violation.But if your White & don’t mind spending more than what you’re buying is worth… I’d say try your luck.
