Smartbox Moving and Storage offers reliable and affordable portable storage solutions in the Richmond, VA area, catering to residential, commercial, and student needs. Customers have consistently praised the friendly and professional staff, who provide clear information about rental expectations and are always ready to assist with questions. Smartbox delivers secure, weatherproof containers directly to customers' doorsteps, ensuring convenience during moves or renovations. Many reviews highlight the timely delivery and pickup of storage containers, with users noting excellent care in handling their belongings. Customers appreciate the ability to access their stored items easily and the condition of their contents upon retrieval, with one customer reporting everything looking just as it was packed after three years. While some customers suggested improvements, such as offering additional box sizes and prorated rental options, they still express satisfaction with their experiences and intend to use Smartbox again in the future. Overall, Smartbox Moving and Storage is recognized for its flexibility, transparent pricing, and commitment to exceptional customer service, making storage and relocation simple and stress-free.
