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January 2024 by Dottie Som
Beware gas price displayed was lower then price at the pump!!!!!
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December 2023 by Allison Grainer
Gas price displayed was significantly lower then price at the pump
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December 2023 by Joseph Capella
Price was 20 cents higher than sign stated
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June 2023 by D H
Gas station sign says 2.89 a gallon. Went to the pump and it was 3.19
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May 2023 by Daniel Windsor Harman
Gas station sign says 2.89 a gallon. Went to the pump and it was 3.19
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September 2022 by Donnie Stalls
Nice man owner great price on repairs
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August 2022 by Sammy Johnson
It's a gas station ... what more can I say.
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June 2022 by Victoria Taylor
The worst gas station ever!!!! The pump was sooooo slow!!!! The employee told me they got refilled and out of air. That is after I used my rewards and started pumping. He neglected to put a sign on the pump. Furthermore he refused to give me the same price on the different pump. I called an files a formal complaint with shell gas station.They told me they are independently owned and it up to them to do it. The manager is too cheap to accommodate customers!It took 1 hr and 30 min to fill up 23 gallons
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April 2022 by Kathy Duncan
FALSE ADVERTISING!! Don't be fooled like I was! I stopped to get gas because the sign said there was a discount if you also get a car wash. It's pollen season so I figured 'Great! Gas discount and a car wash! Kill two birds with one stone AND save some money!' No where after I inserted my card, before or after pumping the gas, did it ever ask me if I wanted a car wash so I did NOT get a deal on gas NOR did I get a car wash! I will be going elsewhere for both from now on.
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November 2021 by Cookiemang
Never open on time
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October 2021 by Latonia Newsome
Gas high and dirty all around the pumps. Birds all around picking the trash
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June 2021 by Latonia Newsome- Pieh Korgay
Gas high and dirty all around the pumps. Birds all around picking the trash
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October 2020 by Darren Grimes
If you want to meet the angriest employee in Richmond, you have to stop here late at night. The lady who works the night shift hates her job and customers more than anyone I've ever encountered. She couldn't be more rude or bothered to actually do her job. She's seriously annoyed at anyone who comes in. I wouldn't ever come here if it weren't the only place open after midnight, but it is. I've even told her she should seriously change professions because she's obviously unhappy working here. To which makes her even angrier. I seriously feel sorry for her because she clearly hates her job and all customers. I've never encountered worse service in my entire life. If the owner is reading this, you need to let her go. She hates her job and makes your business look awful. Props to being open at 3am though.
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April 2020 by Maria T.
Not all service stations are alike. I used to work near this Shell, and always had ex-shell-ent service! The pumps were seldom crowded, they offer discounts on certain days, and there are several entrances and exits to make navigating in and out convenient. One of the exits is on Parham and can busy during rush hour so take note. Inside, the owner was always very pleasant and sweet. She got to know my face as I would visit the convenience store a couple times a week for drinks and snacks. Once I didn't bring enough cash, and she was like, no problem, you bring it next time! Of course I did, but I really appreciated her trust and customer service!! An added bonus is the drive thru car wash, which I use fairly regularly. Speaking of car washes, with all this pollen, my car needs a good cleaning!! Would I recommend this gas station/convenience store/ car wash?? Shell yeah!
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December 2019 by Chris Ogden
They're grrrrrrreat!!!!