Sheetz of Richmond is a 24/7 convenience store and gas station offering kicked-up convenience. It provides award-winning Made•To•Order® food, hand made-to-order coffee drinks, a variety of packaged snacks, drinks, tobacco and CBD products. The typical setup inside includes registers at the front and the MTO area to the right. The location can be confusing to find initially as it is somewhat hidden from the main road, tucked behind trees. The building has a mid-2000s design with the store in one corner and the gas pumps in an ell shape, which can lead to a congested parking lot at busy times. On a major holiday, the lot and surrounding street were completely lined with cars. The store layout, however, proved useful as the building's shape shielded customers from a downpour. Customer service experiences vary. One supervisor is noted for being amazing, nice and for remembering returning customers, providing great service. Another associate was very kind and helpful with a first-time order, though the lack of a clear curb side pick up sign was confusing. However, a significant criticism involved an incorrect food order, specifically a poorly made BLT sandwich that was a waste of time.
10/10 definitely coming again very cutsie very demure
August 2024
For some reason, she is incapable of making a BLT sandwich, even though the ingredient is literally the name of the sandwich can’t put those ingredients together and slap them between two slices of bread Such a waste of time trying to get lunch
February 2024
The supervisor/manager Danielle I believe her name was is always amazing. She is so nice and remembers her returning customers. If everyone had great customer service like her the retail world would be a better place.
