-
December 2023 by Lakefront Virginia
We really like Askar! We was very personable, he wasn't a pushy sales person, he even discounted the car some from what was a great price to start! So, we felt we got an incredible deal from him. The hour and a half drive to Richmond was well worth it! Thank you Askar!
-
December 2023 by Pedro Garcia
So terrible service! All the cars is rebuilt , modified and bad quality
-
October 2023 by Alice Johnson
Very great customer service. Beyond my past experiences with car dealers. Asker is the man.
-
February 2023 by Olivia
I had a great experience purchasing my Jetta here! Askar was pleasant and helped me find a good car that suits my needs. I definitely recommend coming here if you are looking to buy a good used vehicle
-
February 2023 by Olivia Pro
I had a great experience purchasing my Jetta here! Askar was pleasant and helped me find a good car that suits my needs. I definitely recommend coming here if you are looking to buy a good used vehicle
-
January 2023 by David Woods
DON'T WASTE YOUR MONEY! Like others in the reviews, I purchased a vehicle in cash, less than a month ago and now I'm without a car. The owner seemed trustworthy at first but now I see instead of taking responsibility for selling trash cars, he just blames the customer or somebody else.The dealership sent me a message saying the car was in excellent condition and I would be convinced. I test drove it and didn't notice any problems. A couple of weeks later the car wouldn't start when I picked my kids up from school. The mechanic working on the car has shown me things under the hood that were rigged just to keep it running long enough to sell it.This man took almost $12,000 from me and is unwilling to do anything to help out in the matter and now I have no car for my family. This business needs to be investigated.
-
August 2022 by Leah Daniels
Marcus was absolutely awful. I will not be purchasing here. He brings a bad reputation to this place.
-
July 2022 by Kevin Mowen
I saw a Jeep that seemed to fit my needs, the price was fair, so I completed a credit application online on Sunday, after two email messages, it is now Friday and not a word on acceptance or denial. I am not sure if I want the Jeep now.
-
February 2022 by Alexander Perez
The reviews are not lying. These guys are the best dealer in richmond, id say better than the ones I used to work at. They're Upfront with everything with the vehicle and are flexible with the price and payment and helped me out by delivering the truck to my home since i live close by and didn't have anyone available to help me out. I was in and out within an hour with the keys in my hand and title. I will be recommending them to my friends and family and I hope to do business with them again in the future. Thanks again!!!!
-
January 2022 by Tim Hartle
Peter is the man, bought 3 cars this year from him. I stay glued to his website for the next great deal!.
-
January 2022 by Tony E.
They were extremely professional & polite. Mario assisted me with purchasing a vehicle I had seen on the internet. The process was thorough & he explained every detail when before signing the vehicle contract. It was none of that salesman pitch blah, blah, blah!
-
December 2021 by D Ferreira
First time financing a vehicle and buying from a dealer. Have to say it was absolutely painless! I bought a 2006 Subaru Outback 5sp. I took it to my mechanic and of course they’re gonna tell you this and that. I knew this vehicle had some minor issues and bought it anyway. I’ve been looking for this vehicle for a couple of years, for the fact it had low mileage and it was a stick. I don’t mind putting in extra dollars to fix it when something happens. I’m not expecting anything wrong soon. Askar was pleasant to deal with and the whole transaction was done in 2 days.
-
November 2021 by Juan Pablo Suarez Velez
These guys are the best. The vehicles are in excellent condition, good prices, and the most professional and kindest people ever. They helped me out with all the process. Pete, JP and Martin, the coolest guys. I'm definitely coming back and totally recommended. Thank you so much, guys.
-
November 2021 by Jonathan Christian
Great cars Great customer service Jean Paul is the best thanks for everything we all love the new addition to the family!
-
November 2021 by Betty Alvis
RVA Motors says they sell “Quality” and that “Here at RVA Motors we are committed to deliver good, used cars, trucks, and SUV's at reasonable prices. We will promise that after purchasing a car or truck from us you will leave happy with our great auto prices, auto quality, and extended warranties.”NOT TRUE – I BOUGHT THE LEMON OF ALL LEMONS FROM RVA MOTORS ON LOMBARDY ST., RICHMOND, VA.A N D…… THEY WILL DO NOTHING TO REMEDY THE SITUATION.Less than a week after we purchased our vehicle from RVA Motors my husband and I both got COVID and after about a month in the hospital my husband passed away.The vehicle we purchased the end of February, 2021 sat in our driveway for several weeks without being driven anywhere. When I did go to start it the five yr. old battery was dead. That was just the beginning of the problems, and after the vehicle being in the repair shop for a number of months, I have spent more on repairs and service than I paid for the vehicle. The warranty I purchased from Diamond Warranty through RVA Motors refused to pay even a penny because they said since I had driven it only about 100 miles or less that the transmission was not covered as it was A PRE=EXISTING CONDITION.Soon after I replaced the battery the check engine light came on, so to the shop we went where ignition coils, spark plugs, plenum gasket, air filter and cabin filter were replaced to the tune of $548.97. I was also told at that time that there were silver sparkly bits showing up in the transmission fluid and I should get that checked out.After taking the vehicle to the transmission shop I was told the transmission needed to be rebuilt and Diamond Warranty was called in to view the disassembled transmission. They refused to pay anything because they said it was a pre-existing condition since it had been driven about 100 or so miles since I purchased it.After that, this is what the “quality” used and guaranteed vehicle and “happy customer” has experienced and had to deal with in addition to the new battery and tune up:Rebuilt Transmission, Front Brake Pads, Rotors Both Sides, Wheel Bearing, Front Suspension, hub and bearing, Front Axle Shaft, Suspension Strut, Shock Absorber, Rear Suspension Both Sides, 3 New Motor Mounts.Thus far I have spent $8,125.26 and after inspection was done they recommend I flush the brake fluid which is dirty and also flush out the cooling system (about $200 more to spend).How much help have I received from RVA Motors? -0-. Over the last several months I have called lots of times, e-mailed and texted RVA, but thus far they have not reimbursed me for even half of my expenses and the warranty company also paid zero. Since it was considered pre-existing condition I feel it would only have been fair to at least pay half of the transmission rebuild price.The purpose of this “review” is to warn any prospective buyers that they should find another dealer who actually sells “quality” vehicles and a warranty company that honors their contract.