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July 2024 by Ash V
Terrible customer service.
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July 2024 by K Farineau
The brunette woman with the ponytail working my the checkout thinks she’s pretending to be nice but could not be more passive aggressive if she tried .
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June 2024 by larry forinash
Store could be a little cleaner, but overall great experience. Top name brand clothing at a discounted price
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May 2024 by Timothy Fisher
Horrible customer service. I was there on this past Thursday evening. Got to the checkout line around 7:59. There were 3 workers at the customer service desk. They totally ignored me. I asked if anyone was working the checkout lines. The person behind the desk pointed to one of the others 2 and said she is. They didn’t even turn around to acknowledge me. So rude. I put my stuff down and left.
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April 2024 by Elizabeth Castro
More organized than other Ross
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April 2024 by Lupita Ramón Francisco
My favorite place
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April 2024 by Blueberry Lex
Best prices on shoes only at $20 dollars ?
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March 2024 by De’Aira
Always long lines! I spent more time standing in line than I did shopping.
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March 2024 by TONI SCARBOROUGH
I love the Sales
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February 2024 by Sandra Williams
I was profiled and treated like a thief here. There was no fitting room attendant present when I needed to try things on.. if you’ve ever been to Ross, you know this is common, so I entered (the space did not state it was closed, for the record, and other people were in there), found a room, and started trying on items, as others were and had done too.More than half way through, while standing unclothed, in the dressing room, the now-working attendant startled me outside my door and demanded that I stop what I’m doing (I had AirPods in & on) and count my items. It was alarming and loud.I stopped, counted the hangers I could see, was told I was over the limit. I apologized and said I’d be right out. When I was finished and dressed, I walked out to put the items I didn’t want on the rack and the woman (who was blocking my exit from the rooms) made me put all of my items on a different rack so she could count all of them, then she reprimanded me — LOUDLY — for counting my items wrong in the room, for being over the item limit, for not waiting for her to come back to her spot, and/or not reading the posted rules.When I tried to speak, she yelled over me. I hadn’t realized to weight of protecting all of the $6.99 clothing items was so heavy. Can someone give her some PTO?I had not ever experienced such strictness for the Ross fitting room prior, so I was a little stunned. I stood there waiting for her to finish yelling at me (there was a witness to this, a young boy was watching with concern) for not reading the 8-item limit, then quite rudely dismissing me saying, “you can go now.”As I walked to get in line with the clothes I was going to buy, I heard her on the intercom asking for management. The next call was for security. I stood in line as various people watched me. It was embarrassing and horrible, especially as I’ve been dealing with nearly unbearable social anxiety and this was my third time in public in quite some time.Just wanted a few work out items.
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January 2024 by Nicolas Pratt
Really annoying you can’t return items that have been laundered.
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January 2024 by Enrique Urbina Peña
good prices
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January 2024 by Linda Carroll
Nightmare!!! Standing in long line over weekend and an employee and customer got into a heated verbal confrontation! Yelling and screaming and cursing! Who does that in a store??? Not one manager or person on duty did anything! It is so no class low class! Whoever trains their employees(or not) needs to be fired or retrained. Stressed me out for rest of the day
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January 2024 by Yami Robinson
Great variety of quality clothes for everyone. Good home goods section as well. They have broken the online shopping spell that I was under ?
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January 2024 by Ashley Whitney
Awesome
