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October 2024 by Abdullah Abualrub
I would like to update my review on Richmond SPCA. After a bad experience, I decided to give them another chance and try them out again. I checked two kittens I was interested in, and they were extremely helpful. The man who helped me was named Jeff, I hope that everyone gets to see this review to see how awesome his customer service was. Answered all my worries and questions, and in the end, they told me I would not need to pay for my two new kittens because they are sorry that my mother's old cat Badoon died. I felt like they do in fact care for customer service, otherwise they wouldn't do such a thing. Jeff was the star of the show, and now I have Najm and Qamar (Star, and moon). I will be going back soon again for another kitten for my mother too!.
Absolutely terrible service, I cannot recommend this place to anyone.
I adopted a cat from them to give to my mom. Last week he got sick with urinary blockage (apparently a common thing with male cats right now). We called scpa they said they can help at their own clinic. When I spoke to their clinic they said they can't help since it's an emergency. Spca told me they would adopt him back and cure him and we can take him back. Waited, me and my family called daily for answers. They were supposed to call us back and they never did, whenever we'd call them they'd just say they'll call us back. No matter how urgent we sounded, and worried. On Sunday morning, my mom's cat passed away after having a painful screaming session, he put his head on her lap and passed away. So I blame scpa fully for his death, I'm never going back there again. They let us down so bad when they could have cured him the first time we spoke to them a week ago.
Badoon the orange cat is now dead thanks to scpa. My whole family is deeply affected by his passing. I attached a picture of him for memory.
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October 2024 by Sean Passaro
Very nice people and a pretty clean facility.
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October 2024 by sophia wilson
What a great service foe the community..well.organized event. It really helped.my sons.3 dogs!
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October 2024 by Los Los
Amazing staff! went looking for adoption options , we met this beautiful kitten named All-Star (renamed to halo) the guy who attended was super kind and talkative, explained everything we needed to know, the kitten is healthy and living her best life. If you planning to adopt go here they’re the best!
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October 2024 by Tiffany Cobbs
Wouldn't recommend this place to anyone nope
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October 2024 by andrea g
Thank you for all you did for my Lana. I am so glad we found each other.
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October 2024 by Cary
Excellent services & employees
Thank you Lizzie, Gueneviete& Josiah!
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October 2024 by Paul Guzman
Love what they do! Very friendly staff and always very clean.
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September 2024 by G C
Friendly staff provide help at their clean facility. Volunteers support the work there.
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September 2024 by Cindy Welton
All of the animals were well cared for. They had clean pens,air-conditioning and their nails were neatly trimmed. They were very up-to-date on each dog's temperament and very helpful.
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September 2024 by Quinn Schindler
About a year ago we adopted a cat and may be going back to adopt another! Today!
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September 2024 by Jeff Shaw
Great place, great people.
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September 2024 by Tall Bartender
Mostly a nice place, but the person we talked to at the front desk pretty well talked us out of adopting from here. We went to the other rescue place down the road and got our sweet boy, River.
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September 2024 by Sam S.
I recommend the RVA SPCA for any adoptions besides dog adoptions.
Here’s why: they no longer temperament-test their dogs with cats. This practice is detrimental to the dogs, as some of them may be cat-friendly, but since a lot of people who are looking for a dog to adopt have cats, some may choose to not do so. This causes dogs who ARE cat-friendly to be passed over and to just remain at the facility with little to no interest.
On an unrelated note, please be more observant of the dogs in the kennels who have collars or vests on. Seeing multiple dogs almost rip off their own dewclaws from trying to get them free is incredibly concerning.
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September 2024 by Carl Robertson
A very nice place. I only wish I had a fince in yard for this boy.
