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March 2024 by Andre Prince
Disgusting n unprofessional Called Thursday morning for removal of a Deceased Cat was told They will pickup soon Called back 230 445 n even 5 30 same story someone is enroute Called Police at 7 They told me the truth...Services closed at 5 pm Something they neglected to tell me at 430 n 5 30 it rained this weekend No pickup It's Monday evening They are closed...still no response I guess this zipcode is too low on the median income scale to be treated fairly The Animal deserves better as do we I guess the kids coming from school can walk in the street until the buzzards come pick it clean You guys have totally failed usUpdate 6 Days later no one has come yet
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March 2024 by Michael Cody
Compassionate care for animals that need homes! Please donate or adopt!
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March 2024 by John Underwood
They will take your dog from vets, and family with out questions.
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March 2024 by Dale
They are providing safety and security for our fury friends. As a family should!
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March 2024 by Turtle Ninja
They were very kind! And they help me find the companion of a lifetime ???
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February 2024 by Gina M
Very good people run this place. My sister adopted two kittens on our visit. The place is very clean and the staff are very friendly.
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February 2024 by Lauren Wheeler
The Richmond Animal Care & Control facility is a great place to adopt pets from, volunteer at, and foster animals from. Anybody I have come in contact with has always been helpful and respectful of my “silly questions”. I adopted my baby boy April 2023, almost a year later and I can confidently say my life as well as his, is forever changed. I wish I could support shelters in more ways than I do, especially this one. If I had one “complaint” it would be that I wish they had some type of included pet health care for those adopted from their shelter (which they may, but I know I couldn’t get it when he needed it, and I know Richmond vets are generally booked up for months so it might not be their fault).
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February 2024 by Tina Brown
Not so Friendly Staff and No Small dogs
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February 2024 by Millie Sue
No help when you want to surrender a deemed dangerous German Shepherd that I can no longer take care of . Her name is Rocket
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January 2024 by Kate Fenton
We adopted a 6 month old mix with pitbull. It is obvious that this puppy was trained to a good extent already and treated with love and kindness. I have no concerns about having a pitbull mix.. I have seen him respectfully play and not be triggered when other dogs play rough and growl or lunge at the throat.. this puppy is always able to listen and learn.
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December 2023 by Kaitlyn Hemsley, DVM
Wonderful shelter! Very clean and friendly environment. The staff and volunteers are amazing! Pleased visit them if you are interested in adopting a new pet.
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December 2023 by Maureene Hatfield
The staff at this facility are such kind and knowledgeable people. The love they show for the animals is amazing
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November 2023 by Jes Adam Santi
God bless the staff for all they do for our unwanted, strays, abandoned cats and dogs. Please consider adopting or donating, we adopted ❤️
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November 2023 by Michael Violette
We were told to email to make an appointment. It took 3 emails to get a response back over 24 hours later. We were told to come in and then we had to wait over 35 minutes to be told the dog was being adopted. This is the biggest joke I have ever been told in my life. Don't sit there and say it's "walk in" when the article specifically says to EMAIL to schedule appointments. You clearly do not care about the dogs and cats you have...you only care about your bottom line.
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November 2023 by S. D. Lock
I visited the shelter around 4:15pm today after expressing interest in their Thanksgiving foster program and looking I maybe find a suitable dog to adopt. When I arrived, the lady at the front pointed me to the kennel where the dogs are held. No one was there to answer my questions about the adoption or foster process, or about the temperament testing conducted on the dogs--if any. Having walked through the kennels and viewed the dogs, and disappointed by the visit. Additionally, just about all the dogs were pitbulls... and a number of them show signs of potential aggression (I've volunteered with the Richmond SPCA, have come across many pitbulls... I know the signs). Disappointingly I have decided to pass on the prospect of adopting or foster with RACC.
