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November 2023 by Grady Christian
Vea in the deli was awesome I came in about. 8:30 and even though they were in the middle of closing and cleaning they showed absolute respect and patience just awesome
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November 2023 by Tiffany Fijalkovic
This is my go to for deserts...fresh fish...lunch meats and items my regular grocery store doesn't carry...it is always spotless..shelves are always stocked and service is superb!
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September 2023 by Michael
Impressively neat and organized and always clean. Great selection of staples, snacks, and everything else. Staff are all super friendly and helpful. My go-to grocery store in Richmond.
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September 2023 by Cian Ghataora
I went a few weeks ago and got some lunch from the deli area grab-n-go area. The employee who helped me pick things out was super helpful even though I don't remember their name. They had curly brown hair. The staff here is always friendly in general but they were extra nice :)
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August 2023 by Walker J
Very nice shopping here. Nice staff, too. Except for the man in charge of the fish counter. He actually gave me the "fisheye, or so it seemed to me!I think a welcoming demeanor, coupled with a smile makes for good customer service. I'm not sure what was going on with this fellow. Maybe it was an off day. I wish him well.
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August 2023 by Rita STRATIOU
All staff members are experts at helping answers your questions. Personally I experienced a low glucose event the young man in the bakery department immediately grabbed an oj and a cookie to help me
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July 2023 by Annette Allen
I love Publix! Whaaaaat! This store has a variety of curious products that you would never have had the opportunity to try had you not walked in. Reminds me of Ukrops when they had a store open. But... Publix has more to explore. I purchased brands and groceries that I've never tried let alone seen before. There's one item I happened upon one day. So this day when I shopped here, I had already been to 2 other stores searching for it because I thought that it was either of these other 2 places where I had initially discovered it. Talk about frustrating and wasting gas at that. So when I got here,: I made a beeline straight to the frozen food department. I almost walked away after using my Superwoman vision to find it. But obviously my ability was malfunctioning... At least temporarily ??. I happened to take a closer look towards what I thought might be what I was looking for and to my surprise, I found it! Pushed too far back for anyone to see. 3 left... I picked them all up. At $14.99 a bag, it was well worth it. I bet you I won't forget where to go from now on. So then of course I got carried away with more shopping. I wasn't trying to spend so much but??. Worth it! Takes a Special Establishment to draw so much customer attention to shop no matter the cost. Do I mind, Absolutely Not! If you have not visited, please do. Come prepared for the goodness you'll find because believe me when I say that your pockets are going to spend more than anticipated... Hahahahaha. Happy ?!
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June 2023 by Rebecca D.
Deli- prepared food is a joke.They have no chicken at 5pm, but you can wait 20 minutes if you really want some. They could not give a price for a wing family meal (big sign over deli). There was not person working behind that counter who could answer a question.
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June 2023 by John Granderson
Love that I can order deli meat and pick it up at a scheduled time. It's always cut to order. Great service!
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June 2023 by Lukas G.
Very clean and well organised, prices fairly equal to Kroger. The system for clearance discounts is unclear, but there are a nice selection of items. Overall would have a high score, but I noticed that employees tend to be automatically suspicious of black patrons. This is super clear when I go with my partner, who is black, in the way that some of the employees look at him as opposed to me.
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June 2023 by Growing/Creciendo Together/Juntos
Very clean, best supermarket in Richmond. Friendly staff. Best advice: download the app to check and compare prices, many times Publix prices are lower than Kroger, Target and Walmart.
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June 2023 by Riane Ferrari
This review is for the sandwich bar, not the store. Horrible service. Lady didn’t change her gloves before start prepping my sandwiches, then kept me asking what I wanted in the sandwich and would turn her back on me to do something else and I would have to repeat myself, then she walked away to get ingredients in the back and left one of the sandwiches in the toaster and it came out all burned. Have been to several stores and never had such poor service.
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June 2023 by M H
So far so good. TowneBank is a bonus + nice selection of restaurants and salons. Haven't visited Publix or the other yet.
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April 2023 by Tom Hubbard
Very clean and orderly. Very friendly and helpful staff. Great seating area upstairs with good WiFi.
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April 2023 by Juan Rivera
The products very good quality but the prices through the roof
