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January 2024 by John P.
This is my favorite grocery store in Richmond. I like the ample parking in the garage that I don't have to fight for. I like that they have cashiers and people to bag my groceries. I like that they always have grocery carts.At least two grocery stores are closer to my house and I drive past them to shop here (VCU Kroger and Whole Foods).The app is helpful but could be better. The meat selection is good, but could be better. Still, this grocery store is great. I enjoy my trips to this grocery store.
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December 2023 by Chrissy Daughter
The store was Bbright clean pretty with high shelves & the customer service was uncomparable.Thank you
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November 2023 by Ebony Taylor
Great environment, super clean and they have the best Turley subs ever, I haven't been to WaWa in 3 weeks and I've been a WaWa Gal since 2015 even before they came to VA
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October 2023 by Richard Efthim
Urban grocery with parking on ground floor as be store up one level. Otherwise, it's your typical Publix... good grocery store with prices that are somewhat higher than other chains.
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September 2023 by John Moon
Huge, clean, great experience,wonderful staff, great deli, great clean cafe, parking deck with electric auto charger stations. The perfect city grocery shopping experience!! ?
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September 2023 by Victor Carias
Came for the deli. Ordered ahead online. When I got there Sandwich was still not made. They seemed to rush when making it because it was disappointing. I ordered the Nashville chicken sub and instead got some soggy chicken tenders soaked with hot sauce.
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August 2023 by Dakiesh C.
3 stars is for design set up & location .. i would not recommend coming here if you think you would be mistreated because of color... The workers behind the deli are either unhappy/unfriendly or are programmed to mistreat people of color... First & Last time at this location & i'm sure they won't mind... I would still like to acknowledge how dope the set up is from the garage entry to neat elevators & stairway .. The upstairs looks like a store in a mall .. This location seems bigger than the one on Mechanicaville Turnpike but i never had mistreatment there ..The Deli staff wasn't horrible to my taste but after being in VA for years i can directly tell when i'm not one of them & how it seems to be thrown to the back .. I was offered a sample which i declined because i already knew what i wanted prior too .. Also it was a lot of bad & expired looking produce & fruit which i would expect to be more Fresh & in date due to prices & the store itselfGreat parking
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August 2023 by Jessica Stender
I was in town for the weekend helping a friend move and stopped at the deli counter to order sandwiches - all four of us were impressed by the exceptional quality. I would highly recommend.Shout out to Rick at the deli counter for his wonderful service and his ability to answer all my questions regarding the Richmond area - he was amazing!
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August 2023 by Hunter Pritt
If they had a Google my business page for the parking lot that would get 5 stars too. Coolest parking lot of any grocery store in the greater Richmond area. Amazing parking. Plus it's a Publix when you get inside and Publix is a high quality grocer. If you eat food I'd recommend a visit.
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August 2023 by Dona Ellis
Liam at Customer Sevice was very helpful and informative. Aisha loaded my car for me with ease. I am very thankful for their customer service
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July 2023 by Michael Kyrychenko
Love this Publix! The square deli is amazing and never disappoints. Try the Teriyaki bowl, you won't regret it. I like how they always greet you and genuinely care about helping you find what you need. When I first moved to Richmond I got my groceries from the Lombardy Kroger (shudder. if you know, you know) and Publix is the polar opposite: clean, bright, inviting, and great staff. This is definitely a go-to for groceries!
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July 2023 by Geordannis M
Have only been here for the deli, specifically the online ordering for a sub sandwich. I tried to get pickup twice a week apart before heading to work to see if they would make the sub on time and each time the sub wasn’t ready and I had to wait 20-30 minutes for them to make it. Because of this, the sub wasn’t correct either time since they had to rush and couldn’t make it correctly because that would’ve taken more time. Don’t do online ordering at this location!
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July 2023 by Abbey Delaney
This is a great Publix! I love shopping here! Great people, well stocked. Good selection. HOWEVER. The paper bags NEVER have handles. I’ve been going here for months—I’m not sure if it’s Publix Corporate or this particular Publix but it’s not a nice experience for the customer.
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July 2023 by Robert B.
The garage parking at this location is very convenient. The store seems exceptionally clean. Normal selection of foods expected at a supermarket. What I have been struck by is the courtesy, friendliness and professionalism of the employees. The staff at the check-out areas are exceptionally friendly.
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June 2023 by Teresa V.
Awesome people who works there, awesome service from everyone. Love shopping here love the fresh fruits and the meats and especially the music.
