I have been using this Toyota service center for 10 years now, and have always gotten superior service!!
July 2024
For the most part the employees are friendly, although I did witness an altercation between 2 employees out on the showroom floor! Very long wait time for maintenance and no loaner vehicles was disappointing.
July 2024
So helpful! They were very open to fixing my car whenever it worked best for me, and they communicated very clearly over the phone. 10/10 would recommend to anyone who needs a collision repair!
At Loyalty Collision, we understand that accidents are unexpected and unplanned – that’s why our priority is to get your vehicle back to you in superior shape as quickly and conveniently as possible. Customers in Richmond and the surrounding communities come directly to us because we provide an easy-to-understand estimate, take the time to answer questions, have on-site rental cars, and we handle foreign and domestic cars of all makes and models.
