Pleasants Hardware is a well-stocked hardware store that offers excellent customer service. The store is known for carrying a wide range of products, including hard-to-find items, and employing knowledgeable and attentive staff. Customers praise the store's courteous and helpful employees, who go above and beyond to assist them, even rethreading a bolt or opening a new checkout line to help a customer. The store has undergone a management change, and the new manager has been described as friendly and efficient, ensuring a pleasant shopping experience for all. Customers particularly recommend visiting the store on Tuesday and Thursday mornings to receive specialized attention from Ernie, who has been praised for his expertise and pleasant demeanor.
