Pleasants Hardware has been a family-owned business for over 100 years, serving the Richmond area with convenient locations, quality tools, and a wide selection of products. Customers appreciate the friendly and helpful staff, with many reviews highlighting positive interactions and attentive service. The staff, including a staff member named Howard, are praised for their patience and willingness to assist in finding items like adhesives, gloves, and adhesive removers. The store offers a variety of well-known brands such as Yeti Coolers, Weber Grills, STIHL chainsaws, Scotts and Jonathan Green lawn-care products, and the Big Green Egg, catering to home improvement and outdoor needs. Customers also value the store for its affordability and quick service, especially for key copying, which allows customers to leave with a copy immediately, unlike other options that ship later. The store maintains a warm, community feel, with some customers mentioning feeling cared for, even on casual visits. Pleasants Hardware is considered a staple for those with hardware needs, providing a reliable shopping experience and quality service that keeps loyal customers coming back.
