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February 2024 by T Smith
Was just there for a headlight bulb replacement and was extremely impressed with their knowledge, professionalism, friendliness and service! First time there but will definitely be going back!
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September 2023 by Casey Williams
Overall, I'm extremely impressed with this location both Adrian and Allen were extremely helpful. They identified the issue I was having with my car while providing solutions to keep my vehicle up and running. Even though spending money on car maintenance is never fun, they made the experience less frustrating.
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September 2023 by David Rosales
Absolutely ridiculous that they have incorrect inventory saying parts are in stock only to show up to be told they can be in tomorrow due to inventory being updated prematurely. The worst system I've ever had to deal with
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August 2023 by Dominique Colbert
Anthony and Adrian helped us find all the parts we needed to pick up for our auto repair. They were knowledgable, charismatic, and helpful; really just bringing a great energy to our visit, which is not something you tend to get at the auto store. We will continue to come back here.
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August 2023 by Tanja Dean
The guys were so nice and helpful. Patient and kind to someone with zero maintenance knowledge. Absolutely made my day!Thank you so much for your help- greatly appreciated ?
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July 2023 by Phyllis Harris
I received courteous & helpful service from the staff. Thank you!
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July 2023 by Billy Pierce
I was able to walk in and around the store with ZERO assistance for three minutes. Two employees were visible working the register and never raised their heads to even greet me. I walked out with no one even attempting to ask me if i needed help. Guess i’ll spend my hard earned money elsewhere. Customers should matter
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April 2023 by Aaron H
Very helpful staff and for a small place they seem to carry a lot.
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April 2023 by Anne Scott Carter
Friendly & quick professional service! Headlight & battery! My go to. Thank you!
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February 2023 by Will Horton
Walked in, said "I need an 83 Ford fuel filter"I guess I misspoke, or wasn't loud enough.Lady looked at me and said "I don't know what an A 3 ford is". When I reiterated, 83, she said "There you go" in kind of a snobby way.Not that big of a deal really but probably won't come back to this store based on that interaction. I don't have the time or patience to interact with people like that.
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February 2023 by Savannah Darnell
My boyfriend, thinking it was the battery because he kept having to jump it, took my 2016 Honda Accord to get scanned at AUTOZONE… usually I do go to auto zone. They said my battery was 100% and my alternator was shot. So I find a cheaper one at o’Reilly’s, paid for it, which was $500. Thankfully the man that was helping me, his name is Anthony!! He told me he would scan it again because it sounded like the battery. He scanned it over 5 times and my alternator passed every time. The WHOLE time it was my battery. Soo Thank you so much Anthony for saving me a ton of money and just being a genuine nice human!!
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January 2023 by j tay
really poor customer service for online orders and returns. the store manager literally told me they won’t do a return for an online order that arrived missing parts. i called customer service and they still were no help. now i lost $100 and my own customer with my business due to this store 10401 Midlothian Trpk. next time i will go to autozone or something else. smh.
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January 2023 by Dana Hall
The store website states the store would be open until 8:00 pm Sunday 1/1/2023. The open sign was on and employees walking around and the door was locked and they would not acknowledge us or explain why the were closed. Extremely unprofessional.
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November 2022 by Drew Moreau
Victor and Anthony, you two are awesome and saved me tens if not hundreds... Perfect gentleman to help me with my headlights on my Sonata. Both were out... 15 minutes later with the bulbs I already had the car was working fine both lights on. I will be here from now on for all my auto (part) needs. Truly thank you!
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November 2022 by Jason Kinney
Got a battery. They put it in. All is good. Customer service is great.
