-
October 2024 by Andre Gemelli
One of the best gift ships in town.
-
October 2024 by Nova
I visited Mongrel yesterday (not my first visit) and had a mixed experience. While they offer a fantastic selection and an awesome seasonal display, I felt uncomfortable due to the behavior of one employee (potentially the manager). As I browsed through the store, I noticed that the employee made their way near me every time I moved around, making me feel like I was being unfairly singled out or suspected of stealing. There weren’t a lot of customers in the store at the time, so it was weird that they were doing that. Their actions created an uneasy atmosphere for me, especially because they made zero effort to greet or interact with me.
On a positive note, another employee who rang me up was very pleasant and friendly, which somewhat improved my experience. However, the feeling of being racially profiled made me not want to shop here again.
Ironically, a store that offers a decent selection of products that promote inclusivity lacks awareness of how profiling can negatively impact customer experience. One suggestion would be for employees to greet customers upon arrival so that everyone feels comfortable throughout their time in the store. I hope management can address this to ensure all customers feel welcomed and respected.
-
October 2024 by analog bear
The best and largest selection of jellycats in richmond..... was incredibly tempted to eat all the candles however the impeccably dressed employees made me think it was not that kind of establishment.
-
October 2024 by Sarah S
I had been wanting to go here for over a year, and finally got the opportunity (it’s been a year!). I was not disappointed. I recently needed some new housewares and was delighted by the selection - including one that I had randomly seen online and had never hoped to own! But now I do! (It’s the cheese one!) So happy, looking forward to going back! Keep up the good work, maybe add more year-round pride flags?
-
July 2024 by Raleigh Maier
My mom loves this store. Clean, fun atmosphere, and friendly staff that were great with gift wrapping a present.
-
July 2024 by Pat M
Immature hipsters running this store, dropping eff bombs and other foul language in front of young children while they look directly at me. Nasty unprofessional young people working here. Not family friendly!!!
-
July 2024 by Jordan Welch
Absolutely cute little queer store. Have so many different gifts and ideas for all occasions. Spent a good amount of time just wandering through and looking at all the things. Will be coming back.
-
June 2024 by Ryan Caruso
So many funny eclectic little gifts. Great finds for any celebration. I love them.
-
June 2024 by Isaac AA Jr
A cool shop to find family gifts, art, games, tots, stickers, pins, and housewares. A bit slim on the aisles in walking around but there is plenty to see. The service is nice inside so go forth and explore!
-
April 2024 by Jon A
Interesting and a happy place, a must visit in Cary Town, Richmond!
-
April 2024 by Gregory C
Such a great store. Really cool place to buy a gift for yourself or for someone else. Nice displays.
-
April 2024 by Thomas Berker
Girlfriend loves to look around
-
January 2024 by Diane Pfadenhauer
A great little store in Carytown that sells unusual stuff. Interesting gifts, lots of unique cards.
-
January 2024 by Effy W.
Over priced all the way around. I saw a few things that I had in my shopping cart on Amazon that were much higher priced here than online, not just by a few dollars but ten or more. The staff also wasn't overly friendly or helpful, no one greeted us. Anyway, I snapped some pics so you can see what kind of products are on offer and decide if this is the store for you.
-
December 2023 by James Hise
I love this shop. There's a reason it's a carytown staple.
