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“This place is the best place come get your phone fixed get a case or a screen protector the service is extremely good and I highly recommend these people come check em out”
“Probably the best AT&T experience I’ve had in person and I don’t even live here! Tat & Taina took care of me really well. I asked them advice on a few iPad options and they were honest & informative!!”
“Had a wonderful experience purchasing a new phone with the help of Leland who was very helpful, professional, patient and kind. If I choose to make any changes to my account in the future, I plan to visit Libbie Place and ask for Leland in particular.”
“Chris was amazing to deal with. I thought I was going to have to spend three hours in the store as I’m used to. But I was in and out in 20 minutes and he was so knowledgeable!”
“Went in and the gentleman was honest and said he could fix the laptop but it would cost more than the computer was worth. Took the time to open it up anyway and spent about 15 minutes looking at it and didn't chargeanything. It was nice of him to look at it even though he thought it wasn't worth it.”
“Incredible attention. They give you information of interest. and the best thing is the quality of time you live. 100% recommended. Ask for Estephany, I assure you that you will leave happy with her kindness, attention and dedication from the moment you enter the store.”
“Talked to von. Great guy helped me with my technical issues and decided to just get a new phone. Very polite very knowledgeable and very well mannered . Great employee to have around”
“Adrian was super helpful! Acceptional customer service and very friendly. Make what seemed like a complicated phone, fix quick and easy. We were in and out and a short amount of time. Clean place great people wonderful experience.”
11AM - 6PM
11530 Midlothian Tpke #1b, Richmond
Mobile Phones
“Broke my phone. They offered me a same day appointment. I went in the following day 2 HOURS before my scheduled appointment and they still took me with no problem. Collin assisted us and he was extremely friendly and did a really good job repairing my screen. It took less than a hour and he did an amazing job. This location is an hour away from my house but was definitely worth the drive. THANK YOU COLLIN! ???”
“I have been twice in the past week. Both times I was extremely satisfied with the courtesy of the employees and the length of time I had to wait! I would highly recommend this Verizon store. Karin was most helpful with getting our new phones”
9:30AM - 7PM
2752 Hungary Spring Rd STE A, Richmond
Mobile Phones
“This store is amazing,the people are very very nice,they repaired my phone screen for a reasonably good price,sold me the perfect case for the phone,,very professional business,I highly recommend them.”
“We had an amazing experience at the store upgrading our phones and iPad. Zin was so patient, kind, helpful, knowledgeable, courteous and professional! He represents the brand very well!!!”
“Tech Exchange is a store that excels in meeting customers' video game needs, offering a wide range of products and services tailored to gamers of all preferences. The store boasts an impressive selection of video games, consoles, accessories, and merchandise that caters to both casual players and hardcore enthusiasts alike. Whether you're searching for the latest releases or vintage classics, you're likely to find what you're looking for at Tech Exchange.One of the standout qualities of Tech Exchange is the convenience it offers to customers. The store is well-organized, making it easy to navigate and locate specific items quickly. Additionally, the knowledgeable staff members are generally friendly and approachable, creating a welcoming environment for customers to browse and shop comfortably.However, despite these positive attributes, The atmosphere at Tech Exchange to be somewhat lacking in terms of customer service. While the employees are generally friendly, there have been instances where they appear indifferent or uninterested in assisting customers with their specific needs. This can create a disconnect between customers and staff members, leading to a less-than-ideal shopping experience for some peopleBut overall Tech Exchange remains a great store for fulfilling your video game needs, offering a wide selection of products and a convenient shopping experience. While the atmosphere at the store may sometimes feel a bit off due to the perceived lack of enthusiasm from some employees.”
“Javon was great! He assisted me promptly, demonstrated exemplary customer service, made sure I was well informed, and got me everything I needed. Not to mention, I was in and out pretty quickly!”
“Absolutely phenomenal service. Brought my phone in because i was experiencing Boot Loop and the man servicing my phone ended up having to replace all the parts. Very kind gentleman and I am so grateful he was able to restore my phone. I would give more stars if i could. Would recommend this phone repair place to everyone.”
“Kevin was a big help, I broke my phone and didn't know what to do. He called the support and got all the information needed and gave me a new phone on discounted price”
10AM - 7:30PM
616 Hull St, Richmond
Mobile Phones
“I received excellent customer service today, thanks to the store manager who explained very well about the metro plans and I was able to clear up all my doubts, thank you Metro by T-Mobile for having prepared and very nice people.”
“Justin was absolutely amazing. I dropped my phone down the steps and damaged the inside of the screen to the point there was nothing but green lines. I didn’t have my iCloud backed up and was unable to get sentimental photos or messages . Justin was able to fix my issue and helped me back everything up. I’m forever grateful for all his help!”
“They've moved. Now right on W. Broad St. Across from Charlie's. Great service! Jasmine helped me, super sweet. Got
A great deal on the new Samsung and they transferred all my data, contacts, everything!”
“They are fast and efficient. Now I always take responsibility for any of my actions. I apologize for the previous review, I was convinced by someone that it was a different phone. I do have a concern about the battery and screen. Overall I recommend this store over all others. Staff is friendly, nice, efficient, and funny.”
10AM - 7:30PM
4450 S Laburnum Ave Ste 150, Richmond
Mobile Phones
“Edgar is the best employee in that location he help me with smart pay for my upgrade and he explain everything to me ,i been in a different metro stores before and the customer care is the worst, I definitely coming back to this location”
10AM - 8PM
5909 W Broad St, Richmond
Mobile Phones
“Had such a great experience here! Tia helped me and she was amazing - personable and efficient. She didn’t try to push anything on me, and she made my experience quick and simple! 100% recommend working with her if you need a new phone!”
“Shawn was extremely helpful and knowledgeable! We needed to transfer accounts and upgrade a phone. It was the best and quickest experience I’ve had at any other Verizon store!”
“Araceli was incredibly helpful! She got me transferred over from Boost mobile, got me a free new 2023 Samsung galaxy phone! And I got a discount I wouldn't have gotten without her. She even stayed late to help me get all set up. Fantastic experience!”
“I have been going to this AT&T store for over 10+ years. I have always received fantastic service. I have upgraded my phone many years and have receive help from the store manager Cristy. Let me share that she is on top of everything there. She is very professional, kind, knowledgeable about her store and products. I would give them 6 stars. Cristy has patience with all my questions. I try to only ask for her when I come in, but has shared multiple times that she has full faith in all her employees. Since then, I want to share that she was correct, I have received great service not just from her but the few I have met with. I look forward to when I need to upgrade my phone.”
“Excellent customer service and great repair techs! They were very honest with me about my repair options for my old iPhone that fell off the roof of my car. I asked them to go ahead and try fixing it and they were able to! I wasn’t expecting it because it was VERY damaged. I also brought them my iPhone 8 that got ran over by a car and it wouldn’t work anymore. They were able to fix that TOO. I highly recommend them!!!”
“Went there to get a phone for my kido ended up switching to boost saved me crazy money on my bill best deal out there. My man hook us up and looked out on the accessories.best boost location”
10AM - 8PM
5654 Brook Rd, Richmond
Mobile Phones
“I was in desperate need of a phone. Not only did I get a quality phone, I received exceptional customer care! Ja'Waun is very knowledgeable of T-Mobile products. He took the time to match me with the best phone for my needs. He was professional, personable and courteous! I also had the pleasure of talking with Ayoungwe and G' ynia. I cannot say enough positive things about such quality individuals.They set the bar high for superior customer service!I would sincerely hope, they are commended by corporate office for their excellent representation of The T-mobile brand.My hats off to such an awesome team!!!!!”
“I have been at this store multiple times to get my device back working and Anthony was the only one to get the job done. Anyone who decides to visit this store ask for Anthony you will be in good hands..”
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“Very professional. My camera failed, so Geeks ordered a new one. When Jose took the phone apart, it turned out to be a loose connection. He was able to fix the connection for a more then reasonable price.
Thank you Jose and Geeks.”