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November 2023 by Angela Wright
Employees lied to us. We purchased a phone 4 days ago but didn't get the original box the phone was in and charger. So we went back today to get the box and charger. However, the worker there called the employee who helped us the other day to ask for the box. Then they told us they gave us the box for the phone and we must've dropped it somewhere. IF we had the box, we wouldn't have driven 10 miles to this location to get it. Also, they shifted the blame onto us like we aren't smart enough to realize if we dropped the original box? In the end, we had to repurchase the charger. The company overall is good but would not recommend this location.
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September 2023 by Julie Francis
Last time I went into a Metro by TMobile I walked out without ever being assisted. By now I was in dire need of an upgrade. Nick was awesome, friendly, knowledgeable and got me in and out in a reasonable amount of time. I have a new phone now and it didn't break the bank. Thank you!
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April 2023 by Jessica mahovtas
Went there to get him a new phone because his old phone was all broken and the screen was cracked was out within 20 minutes
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July 2022 by Jeanne Bubphamala
great service! very friendly and efficient
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July 2022 by Chris & Haley Myers
VERY rude and unwilling to help. Zero stars.
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November 2021 by Kamaldeep Singh
Awesome and very helpful people working there. Very well treated customer service.
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October 2021 by Hagir Saleh
They are so nice and helpful! He even stayed behind after hours to assist me with my purchase. Definitely would go back again!
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June 2021 by Steven Helsley
Awesome customer service from Varun. Very helpful and answered all my questions. Highly recommend this location. Phenominal service
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April 2021 by Mandeep Kaur
THE BEST METRO I have ever been to. The service is exceptional and the staff is amazing. When I went into the store the staff answered all my questions and solved all problems efficiently. Will always be coming to this store from now on!
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March 2021 by Michael Kahlon
The service here was really great! Very nice staff and were very helpful with what I wanted and needed. They were straight to the point about coverage and services and made it much simpler than the larger carriers. The setup process was really quick and easy as well and they had me out of the door relatively quick. I would recommend this store to anyone who’s looking for staff that actually cater to your needs!
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March 2021 by Preetpal Singh
Went there to get a line for my family. The owner Varun was very welcoming. He not only gave us the best deals but also provided a detailed instructions of how we can save money. I had no idea how much I’ve been spending before. One of the best stores for metro by T-mobile. Recommended!!
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March 2021 by SSVS communications VA Inc
Never been to a better looking or better organized organized Metro ever. The manager is very educated on the new tech and devices. He helped me pick a device that I'm absolutely in love with! Thanks Varun!
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March 2021 by ThaGoodSingh _
Very pleased with professionalism from owner, Varun, in attending the customer ahead of me. Friendly environment and I had a smooth experience. It helps so much when the associates are bilingual. I’ll be back soon to purchase my daughter a new phone!
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March 2021 by sam singh
The best Metro I have ever been to!! Very informative, very professional and helpful with even unrelated concerns. I recommend it to all my family, friends and others!!
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March 2021 by Varun Singh
Awesome service, clean store and very professional staff!! 100% recomended!!