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“AMAZING SERVICE! Pat is insanely helpful, and the selection is absolutely incredible! If you’re looking for products that will make you feel good all while supporting local business in Carytown, Blackbryd Goods is THE PLACE to go!”
“I rented a tux from here and we had several issues with Jim’s Formal that they were unable to reconcile. With less than 24 hours to my event, Sunil and his team were able to get a tux fully tailored for me for around the same cost of renting a tux. Great service, great experience overall. The tux’s that came in from Jim’s were absolutely awful and none of the sizes fit as they should have. I highly recommend just buying a tux from this place. It’s the same price and I was really impressed at how well it was tailored.”
“My wife and I were so thrilled with the service, the time these folks take with you, to ensure that they can find something that is a bet fit for you and also what you’re looking for. As women, we were hesitant and a little nervous to go into a men’s suit store for alterations and finding another suit. Not one worker batted an eye at that, which I can’t say about other stores we tried. I can’t say how happy I am with the gentleman who helped us, the pleasant attitudes from every employee, and their ability to do everything we need in plenty of time for the event we need these for. I 100% recommend Better Menswear and Eric specifically, who was a wonderful man throughout the entire time we were there.”
“Where do I start? I came across 707 from a Google search and after reading several reviews, booked a meeting with Justin. Let me say from the start, he was affable, well informed, open to questions from me, and offered great advice as we made final decisions (including steering me away from a lining that would have ruined the vibe of the suit). The final product was WONDERFUL-everything I imagined and more! I plan to do more business with them in the future! Thank you Justin and 707!”
“I stop in every couple of months and am treated like an old friend. I travel A LOT so it is nice to have a local store with a stress free environment. I always leave with something. HIGHLY RECOMMEND!”
“My husband and I came to Richmond for the weekend and he forgot his jacket for dinner. Picked Franco’s to see what they had and to replace a “tired” black jacket. Excellent treatment from both Mitch and Franco, and they altered the jacket (Replaced the buttons and shortened the sleeves) in an hour! I could have spent all day in there shopping for him! Quality of the items and service top~notch! Expect to make an investment, but it will be worth every penny!”
“Attention to detail, extensive knowledge, and a friendly demeanor where all on display during our initial consultation, I look forward to our first collaborative effort.”
“I just left the store after being disappointed in them not having THE dress I wanted for my vow renewal. The staff was VERY helpful and suggested I try on a different dress- even if it was simply for sizing purposes. Although the dress was pretty it was not THE dress. They helped me order the one I wanted. So kind, so patient, so helpful!”
“Wow! I first heard of Shockoe Atelier after a friend showed me an old pair. I came to Richmond for a work trip and visited the store. Chris was super helpful and patient with me. The service there was very welcoming and accommodating. The pairs I purchased, are now my favorite bottoms to wear. Thank you, Shockoe!!!”
“Great experience! I hate shopping in stores these days because no one seems to know what customer service is. Not the case here!! Ben was super friendly and knowledgeable. He brought options to my hubs in the fitting room and we left with 2 outfits!”
“Went to do an exchange and the associate was very helpful. They didn't have the shoes in stock so she ordered them and they were shipped to my home a few days later.”
“I did not think I was a Buckle Jean kind of girl. I was wrong. Mandy listened and delivered exactly what I needed. She is the Jean whisperer. I had a great experience and will definitely be going back.”
“I’ve never set foot in this store, but I called it this morning right before 8 AM and the lady that answered the phone was so helpful and cheerful that I had to write a good review (even though they didn’t have the product I was looking for)”
“Big shout to Touche for helping me find some lightweight dress clothes for the Richmond summer. I actually came in looking for a hat and found some funky styles here at reasonable. Touche was helpful with no pressure. He also gave me his card and told me he could help out with any last minute requests I would need in the future.There are some unique looks here lots of colors and patterns, especially if you would consider your style flamboyant. Also very comfortable.Will be back for sure.”
“My wife and I had a horribly complicated return but Ari was absolutely perfectly helpful sorting it out for us! She was so nice!
Would definitely come back to this Old Navy just because of this customer service experience!”
“Just wanted to say how much I enjoy shopping here. The staff is always amazing and happy to help. They go above and beyond. Bowie, Ellie and Ashley helped me find what I was looking for and also made returns very easy. Highly recommend!”
“Took care of a wrong shipment from an internet order. The girl at the counter was very courteous , professional and took care of the issue in no time. Exceptional customer service.”
“This place has welcoming and knowledgeable staff. They also have a good supply of body jewellery, graphic tees, buttons, and hats. I like going here whenever I'm in the mall(Chesterfield Towne Center).”
12 - 6:30PM
322 W Broad St, Richmond
Mens Clothing
“This is a really dope store. Unlike other boutiques where I've been in that make me not feel welcomed. The staff here are friendly and offer to help out in anyway. They offer a nice selection of kicks, retro gear and collectibles. I highly recommend you stop by and see what they have to offer. You won't be disappointed.”
“Hard to rate a uniform shop so I will do this in bullet format• Staff extremely friendly• Eager to he• Facility is clean• Selection within the store has gone down dramatically most likely due to online sales.• Prices are OK that's about it.• Seems to be geared more toward police officers then firefighters. Not saying that's bad however you will not find any firefighter stuff within the store.• Lastly regarding the prices they do not match any of Gals coupons like 10 or 20% off.”
“I definitely wish they allowed afterpay in store like online, however they had great inventory available. The store is set up very nicely, and looks great for the holiday season coming up. The hours are definitely reasonable for covid and possibly even low staffing like most all the shops in the mall.”
“My friend & I had a fantastic experience in Banana Republic in Short Pump. The store clerks were sooo nice to us! They informed us of sales & chatted with us for a little before we started looking around. We didn't end up buying anything that day but I had better service here than I have at some luxury retailers! I will be back! I'm not sure of the clerks names but they were both wonderful black women & really made a lasting impression on us. :)!”
“I hardly shop at Old Navy and came to pick up a clothing order for my lady. I did get a chance to walk the sales floor and it appeared more like an off-the-rack store and less like a clothing depot, referring to some visits in the past. I encountered the staff members who were all very polite and helpful.”
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“I always find some heat in PC!!!?? The owners have a real eye for detail and a passion for fashion, not just some culture vultures throwing around hypebeast kickz & clothes, chasing trends(!) I look for consistency and they're prolific in doing just that, often going the extra mile to find what you need or providing info to point you in the right direction.”