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March 2024 by Vivian Rivera-Maysonet
Fast, efficient, effective, and very kind service given by Jimmie! ¡GRACIAS!
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March 2024 by patricia Smith
Stepped in and stepped out within a few minutes. Repair needed on a pair of glasses. Very accommodating. Great job.
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March 2024 by Ashley Roundtree
Got 2 frames adjusted at no charge. Friendly and professional service, highly recommend!!
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March 2024 by Keith Newman
Thank you for repairing my favorite sunglasses! She took glasses in the back and finished in 5 minutes. Impressive! Thank you so much. Top notch customer service!
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March 2024 by Melissa Powell
Very good experience!! Michelle was excellent. She assisted me and my daughter for the second time in 6 months and both times were great! She has excellent customer service and was very helpful and attentive.
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March 2024 by Tracy Burke
Great service! Good prices. Wonderful selection!
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March 2024 by Sunny Hobbs
The staff here was outstanding, not pushy, informative and followed up with me, with additional info, amidst a very busy store. MUCH appreciated!
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February 2024 by Muwafiq Manhil
Lenscrafter short pump is one of the best optical shops in Glen Allen in my opinion, i have tried several other places and there is no comparisonof what Lenscrafters offerd to me in terms of services and treatment. Staff is very professional, knowledgeable and nice. I have seen that the staff tries their at most always to make customers stratified with their selections. I really recommend them for good eyeglasses experiences. Thank you very for all the staff and the managers who really impressed me and all other customers
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February 2024 by Jan Rowland
The Short Pump LensCrafters team is the best!!!! If you shop for your optical needs elsewhere… you need to check these guys out! You will not be disappointed!
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December 2023 by Mahmoud Elsharkawy
Once I got in they welcome me so much with a smile , actually the staff over there are so friendly and so polite when they speak to me, all of the customer representatives are so nice , but I wanna say that Mrs. Sree was a really helpful person, she helped me a lot till I got what I was looking for and she did a lot of research to get me the best plan I can afford, she spend a long time doing this and saying she is really happy to help, so definitely I recommend this place forever.My plan was to just get a Ray.Ban frame for my prescription and do the lenses in somewhere else, but nowAbsolutely will get my frame and the lenses both from this place ,Thanks again for your help today
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December 2023 by john taxin
Service was excellent as always. It’s nice seeing the same faces here each time the staff knows me and take special care of me but I believe they do that for all of their customers. Keep up the good work. Thank you.
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December 2023 by Tim and Missy Bentley
From the moment I walked in the door till I left, I was treated respectfully, efficiently and with a smile. I found each person I encountered to be friendly and super helpful. This was my first visit ever to LensCrafters but certainly won’t be my last. Thank you to Jimmie, Sofia and Stephanie for great service!
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December 2023 by Danielle Poindexter
I came in to get help with my bent frames and Michelle was super helpful! No charge and she went above and beyond to help me get them to fit my face right. I had bought them online at another retailer and she was still happy to help and they have never fit better.
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October 2023 by Joseph Paterak
I had twisted the frames on my glasses and the lenses fell out. I went into LensCrafters in short pump and was immediately helped by a young lady who took my glasses and repaired them in 15 minutes. I fully expected to pay for the repair but was not charged even though the frames were not purchased at LensCrafters. I valued the outstanding service and will ensure all of my future eye ware and lenses will be purchased at LensCrafters. Thanks again.
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October 2023 by Maria Camacho
Jimmy was great! Did not charge for my frame adjustment and scheduled me for my new appointment with them. Also gave me feedback on a frame that might be more modern. Great visit.