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October 2023 by Amanda C
We love L.L. Bean and this store is great. Clean, organized, well stocked, and the friendliest and most helpful staff!
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September 2023 by Magid K
Very happy to drive one hour and 15 minutes and have this two ladies helping me. Lauren. And misty. Very friendly when above and beyond to help me. They get a 20 out of 10 ?. This is the type of costumer service that definitely deserves a bonus.
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August 2023 by Michael Henry
Made a inncorrect order. $$$. Called c service. Booom. Adjusted my order & refunded me. LL Bean knows how to run a.corporation. ?????.
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May 2023 by Liam Theo Creative
I’m a huge L.L. Bean fanatic, the products are all just so well thought out, designed, and made. This location is excellent with a great selection and useful layout design.
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April 2023 by Diane Fogel
Nice store. Varied offerings in clothes, shoes and camping equipment. Prices are a bit high even on sale items. Good quality.
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April 2023 by Richard Warriner
Very helpful, knowledgeable staff. Great quality products.
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March 2023 by Steve
Excellent selection. High quality clothing. You want something inexpensive? Go to Walmart.
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March 2023 by Vman Homeboycooking
LL has nice quality products and reasonable pricing. I didn't make any purchases, however my wife found some nice sweatpants.
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March 2023 by Caity Scott
Generally have a good experience here, however today I went with my husband who wanted to try on a couple shirts. He went into an open room and shortly after an older associate knocked and rudely expressed that she was “saving” that room for another customer that she was escorting around the store. He apologized and honestly didn’t know, and she replied with “hmm.” To which she did not leave it there, she then saw my husband again in the store and went out of her way to whisper to another associate about him and the apparent incident of a dressing room. It’s just an uneasy feeling, we’re frequent patrons..and not disrespectful intentionally. If he had known he obviously would’ve went into the other room, but there was no one there and no sign or indication that this associate was intending to use a particular dressing room. Overall silly, but again the way she conducted herself was unsettling.
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March 2023 by Rand Pehrson
Really nice store and great service. I was originally going to return an item I ordered online that didn't fit and re-order the next size up, ended up they had the item in stock and they were able to do the exchange no problem... Saved me the hassle of having to order online.
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February 2023 by Edward McArthur
No complaints, like walking into their catalog, all items looked for were available !
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December 2022 by Foto Fern
Great customer service! Excellent return policy! Love the quality of the clothing...especially primaloft jackets with hoods and lots of zippered pockets! My husband loves his new all cotton pajamas he got for Christmas!
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December 2022 by Henry Ackerman
Just left the store with a hoodie and two new flannel shirts. Jessica was terrific and helped with our shopping. Great energy and great suggestions. Will not have an excuse for being cold this winter. If you go by see if she's there. That hoodie is like being hugged by my wife.
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December 2022 by Jason Linas
Amazing store! Customer experience even better… Allianna the mgr is super helpful made sure that we were taken care of like a white glove service… to having some laughs with Moose who had to tend to a spilled cup of coffee from us … pet friendly and super clean and friendly store. Cannot say enough about the people here …plus working holidays is tough on a lot of people and they made it seems like they were having a good time serving others… job well done all around!
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November 2022 by Joh D.
I was really disappointed by the lack of selection and size inclusivity. I couldn't find a single pair of men's pants in 30x30. There were also almost no men's shirts in a size small. I also noticed the opposite problem in the women's section-- barely any women's merchandise was available in a size large or above.