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July 2024 by Bernice Sim
Recently discovered the fuel perks, and I’m loving it…
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July 2024 by Jennifer Logan
Not much to say. At least it doesn’t stink in this one like others. Fuel station is always great!
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July 2024 by Ahmad AlSeuri
Nice a clean place
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July 2024 by Willis Canada
Frequently visit (Kroger Plus)customer 11895 West Broad St, numerous times have experienced (reported to store managers more than once) very negative attitude from staff member (Charles) Seafood dept. He uses very distasteful profanity, he does not assist in our purchase as he walks past and can obviously see us wanting service (more than once) again management made aware while on location. I have business friends who are attendance with me and can witness this negative behavior of Charles. This report is being alleviated to the corporate/upper level management.
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June 2024 by J
Hit or miss with customer service but prices are good.
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May 2024 by Elizabeth Edwards
a larger store, laid out well, can spend hours looking at this and that. friendly staff. clean restrooms.
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April 2024 by Mohammed Rafay
Nice, clean and well maintained. Although at times they do run out of seasonal fruits.
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April 2024 by Beverly King
Very nice and great customer service ?
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April 2024 by Christa Soulia
Always a pleasant experience.
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April 2024 by Matt Meyer
Amazing place to shop at in person while their online pick up absolutely sucks in the experiences I have had. Never picked on time and if your order is ready theres a good chance they’re still picking it.
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March 2024 by Douglas Quackenbush
Our shopping has not included Kroger as mush since Kroger no longer puts their weekly ad in the paper!
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February 2024 by Shane Borrelli
Not going to give you a 1 star because I feel like this is incompetence from higher up. If your employee is going to get upset with me for ringing MYSELF up twice to get your sale twice and then while I’m still there complain about me to your customer service clerk who joins in, maybe CHANGE how your sale/system works. It’s always been by transaction. Change the wording of your sale and make it so my number doesn’t work multiple times.Otherwise inform your employees that doing multiple transactions is ok so we the customers don’t catch an attitude.Sincerely, a long time client
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February 2024 by Camden Hall
Worst pickup service ever
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January 2024 by c Passion
I ordered online for pick up and I received a few items to close to being outdated like bread and my milk like one day it would be not good. The young pickers need to look at the dates on products before they put them in bag for delivery or pick up we as customer will not know until we are home and unpacking items.. also when I was sick and could not get out ordered Kroger online and instacart delivery and the food items were old no name brands and alot of substitutes was missing three items as well it was horrible experience called the delivery did not come as scheduled it was four hours later . I called and they could not even locate my order..I will NOT be ordering that way again so this time picked up and if you ready first part of this review you will see that it seems to get what you want you have to be inconvenience and go into the store .. unfortunately..
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January 2024 by Prabhash Dadhich
I am a long term fan of Kroger & Harris Teeter and feeling very bad with this particular store.1. Expired stuff on selves.2. Rude management (Specially Bob & one more arrogant lady).They always try to give you merchant credit for return with misbehaving attitude.3. Always short of stuff on online orders and kill your coupon.4. Short of common stuff like organic milk, cucumber, tofu, etc.
