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April 2021 by Abhay Chaudhary
Great customer service + 18O56O854O6 NO NONSENSE and GREAT ASSISTANCE !!!
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August 2020 by Lauren Elizabeth
I never leave bad reviews, but I am consistently disappointed in this store. I am doing pickup to avoid going in with COVID going on. Anytime I ask for a substitute, I NEVER get a substitute. Today my order indicted there were no razors or substitutes. I decide to go in to see for myself, and they are hanging right there.I requested slightly green bananas and I get a batch of bananas with green dots all over them, looking like a toddler took a marker to them. Customer service via pickup is extremely disappointing.
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April 2020 by Michael Paul Dodson
Our store with some amazing staff!
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January 2020 by Nathleen Holt
Great grocery
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March 2019 by Elizabeth Donald Sydnor
They have everything I need, a wonderful staff, and they just gave me a free bouquet of fresh flowers. I'm sold on Carytown Kroger!
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January 2019 by Melissa Christine
We've lived in Carytown for many years, and I now have to find a new grocery store. Today there was almost ZERO produce. The Avocados were rotting and oozing. The workers at the deli counter are RUDE. They seem to be on a very strict 9-5 schedule. I asked for chicken at 5:15 and the worker loudly exclaimed “I'm trying to close but people keep coming asking me for things†I said well it's only 515 I image you'll probably be busy for a while since it's dinner time? She shot me
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December 2018 by Alana B Hartman-Hall
My husband went in and bought scallops today at 4pm and they were uncleaned and frozen.
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November 2018 by Stephanie Robinson
Love the hot food. Heard they were going to quit selling hot. No no no no no!
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September 2018 by Andrea Menzies
Good deli cakes at this location.
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June 2018 by Misa Moore
Great organic section with lots of vegan options.
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June 2018 by Tim Mo Morrissey
I read where Kroger is laying off 1500 in Raleigh as they close stores and cut back due to declining sales. I went to one of the Krogers here in Richmond today. They had just completed restructuring the store to make it more convenient. I went to the 'baking section' looking for flour but there was none there. There was baking stuff, sort of, but no flour. I asked an employee if this was the 'baking section' why was there no flour'? She replied 'Its over in the flour section'. If you own stock in Kroger my advice is to sell it now.
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April 2018 by Faisal Radwi
Much better than the other kroger
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February 2017 by Joseph Dobb
Always highest quality board head
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January 2017 by Kathy Greenier
Seriously disappointed in the online ordering service. My order was supposed to be ready for pick up yesterday at 5. After two failed pick up attempts yesterday - each time with no phone call in advance, just a notice after I had already arrived at the store that the order would be delayed - I was finally told to wait until today for pick up. This evening I waited over half an hour in the parking lot for the order and only about half of my items were present. Bad service like this will make me choose literally any other competitor over Kroger.
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November 2016 by Carl Timperio
This is not the worst deli in the area. I would recommend going elsewhere.