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February 2024 by Alex Rimmer
Love the pharmacy team - they are competent and caring?
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January 2020 by Phillip A.
This has to be the worst Kroger in town. The lines are regularly backed up and I always think to myself "was snow predicted for tomorrow?" The express line is never opened. I simply tried to buy a gift card and the cashier couldn't figure it out. The manager finally made her way over and fixed the problem; but in the meantime everyone behind me in the very crowded line was giving me the eye like I was the one holding up the line. I'll usually drive the extra distance and go to Publix.
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January 2020 by Bob G.
The worst ever....no shopping carts...Express lady wants,to socialize instead of helping customers...one step above water boarding
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July 2019 by Katie W.
Dirtiest Kroger with worst selection and even worse parking lot. Won't honor competitor coupons and rude management. Worth it to go to Food Lion 2 miles away. I save 7-10 per shopping trip on future purchases and they ALWAYS honor competitor coupons. This is the absolute WORST
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May 2019 by Maria T.
This Kroger location is jammed most of the time. The lines were extended down the aisles. The self check out was packed. I had three items, 2 gift cards and a cake, and the express lane was closed. I ended up going to the customer service and was able to get out fairly quickly. Not just more cowbells... more lanes!! I love that they carry Ukrops goods!! So that's a plus! The floral department was lovely. The store was pretty organized. Average grocery store...
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April 2019 by Carey S.
This Kroger still sucks. I went today as I refused to pass my house to go somewhere else. All of the land o lakes fat free creamer was expired! They need to rotate their stock as i bought some corn Chex though while still good until September had Christmas advertisements and recipes on them! They moved everything around again so making it hard to navigate. Still plan to avoid this Kroger at all costs!
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March 2019 by Rva L.
The staff is great so I need to mention that first. They are always very friendly and accommodating. I frequent this Kroger more than 3x a week for groceries/wine/salad bar. I shop here really because it's the most convenient location to my home and office. The parking lot, however, is a clusterf*ck. Also, there are hardly ever any of the smaller-sized carts available inside the store and many times there are no carts available inside! These are my only complaints. Otherwise the prices are decent and the quality is fine.
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March 2019 by Lauri W.
Meh! This Kroger is fine. I mean, how badly can you mess up a grocery store? I'd love to see it get a good facelift and the layout seems a bit odd with the medicines/pharmacy type items in the middle. They have click list over on the side which is a great service that I'd encourage everyone to try.
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January 2019 by Deneen S.
I'm sure everyone has limited time these days. So that means the time we have has to be used wisely. I do not care to go grocery shopping but of course we have to eat so we have to go. I keep forgetting about services offered by most grocery stores these days in which you can order your food online and go and pick it up and they bring it to your car. Well, for Kroger, you can use this service three times free which I've done. I used all three at the location on Gaskins road. They went pretty good. Then I paid for the service and had to wait about 10 or 15 minutes which was a little annoying but whatever I got my groceries and everything was fine. Until today... Tuesday, January 22, 2019. Last night (Monday) I ordered my food, it was about $50 worth. I scheduled to pick it up Tuesday (today) between 4 p.m. and 5 p.m., I arrived and called in at 4:19. The young lady said she'd be right out. I waited 15 minutes then called again and someone else answered the phone and said they were having some issues with the computer and they'd be out shortly. I asked if they're having trouble with the computer is that having affect on me in my receiving my groceries. She never said yes she just assured me they'd be right out. 25 more minutes go by...a total of 40 minutes!! Before my groceries came to my car. 40 minutes!!! I was told by the assistant manager they were going to take off $25 plus the the service fee. Ok, I appreciate the nice gesture they're trying to make it right, cool. However, I'm still very upset that I had to wait 40 minutes! So I get home, and I have someone else's food order. Yep! You heard me right. So now I'm really upset all over again because I have to go back. I go back and I wait another 20 minutes. The guy brings the food to the car and he doesn't have everything right. I ordered an 18-count egg, I received a dozen eggs. I ordered a particular kind of cheese I had the wrong cheese. So I go inside and the same assistant manager that told me she was going to take $25 off is now throwing that in my face, like she's doing me a favor! Ma'am you owe me at this point. So that kind of made me upset even more so that she was throwing that in my face. She then said she would just let me have the groceries which at this point I didn't really care, she still hasn't done me a favor because she wasted so much of my time and made me late for work to the point it was senseless for me to go in, therefore I lost money. I will never spend another dime at this particular Kroger on Gaskins Road ever again. Because they can not get it together. Funny, the last review I did on this Kroger, received a one-star, so apparently nothing's changed.
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September 2018 by Vernon Gentry
The so rA
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June 2018 by Elizabeth F.
This Kroger location has simply just stopped trying since Publix came to town. Produce, whatever is actually left, is generally bad. Meat selection can leave a lot to be desired. Carts are never in the store, so grab one in the parking lot. Lines are always backed up at checkout. So do yourself a favor and drive on down to John Rolfe Parkway to Publix. Heck, even Food Lion would be better than this place.
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August 2017 by Albert M
Ok pharmacy.
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January 2017 by Anna Lauher
The pharmacists are always so helpful and willing to explain the medications effects in layman's terms and the pharm-techs are friendly and do their best to remember you!
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August 2015 by Elizabeth Rickert Dowdy
We've been using the Kroger Pharmacy at Gaskins for three years. They are always friendly and helpful. I've used Kroger's app and signed up for automatic refills. There have been a few hiccups along the way, but the pharmacists are always quick to provide me with several options for getting the mess we need. On more than one occasion, a pharmacy employee has come out into the pharmacy aisles to help me select the best product for our needs and budget. They give timely and helpful information about insurance and usage instructions. When I asked, they were able to print out a complete report of our purchases for my records. We would still be using this Kroger pharmacy if we weren't moving away. The only thing that would make this pharmacy even better for me would be a drive-through! Also, recyclable pill bottles, and less paper with each prescription would help cut down unnecessary waste.
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January 2012 by A Google User
The worst pharmacy customer service ever!!! The young girl with the wrinkled khakis is very unprofessional. The long haired blond pharmacist is extremely lazy.
