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February 2024 by Lucky V.
DISSAPOINTED !! I scheduled a delivery order for 8am-9am and communicated with a store associate and still ended with no timeline confirmation... my order was pushed to 3pm-4pm and I was not notified of anything
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November 2023 by Gabby M.
This has to be the worst Kroger I've ever been to. There were no carts inside so I had to walk back to the parking lot to grab one that was just piled on top of others. The employee that was supposed to be bringing in the carts was just sitting on a mobility scooter while everyone was looking confused when they entered the building because there were no carts. The lines are always so backed up that people are standing in the aisles. There's never any cashiers working. The one time I actually got a cashier to ring me up she didn't even greet me, was on FaceTime the entire time, and forgot to bag my garlic so I had to go back to that horrible place to get my garlic. Then I figured if I place an order for pickup instead of going in the store then I can avoid all the chaos, but I was sadly mistaken. I ordered my groceries through the app at 10am and scheduled for pickup at 4pm. When I arrived the lady told me their system was down and I had to cancel my order. She knew the entire time the "system was down" and she couldn't call to inform me before I came to pickup my order??? Any time I can avoid shopping at this Kroger I absolutely will.
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November 2023 by Sleep D.
the worker elijah baker does not do a good at helping customers he's mean he gets angry and he wanted TO FIGHT ME!!! i tried talking to the manager and he was like that's not my problem so advice you not to come to this kroger.
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October 2023 by Nneka E.
I don't do reviews often but I had a great experience shopping here for the first time. Staff were present everywhere in case you needed anything, shelves were fully stocked in all departments, and it's very neat. I had a wonderful experience!
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May 2023 by T W.
How do you have all those registers yet not one cashier. So you expect people to do your job. Yes I said it YOUR job and ring up their own items and get NOT one discount. Idk what's wrong with these stores now. Wanting customers to do what the employees are being paid to do but the customers are doing it for them. Anyway, I go into Kroger today after work to pick up some seafood for dinner only to find out that it was a digital coupon. Whatever! Get up to the front everyone's at self checkout. So I guess the one cashier they scheduled called out because they were tired of bs and decided not to come to work. You shouldn't have to use self checkout if you don't want to. I won't be shopping here anymore. I'll just use the pharmacy for my prescriptions and eventually I'll transfer to another pharmacy. Not happy about this experience.At one time this was my favorite location. But over time this place has went downhill in my opinion.
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April 2023 by Anonymous W.
This is so biased but I love Kroger. I love everything they have to offer, the store has such a diverse range, their Starbucks employees don't look angry every time I don't just order plain coffee, their produce is high quality, I just love everything about Kroger. I've never been failed by a Kroger before.
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May 2022 by Jeff K.
Poorly run store. Management for this store needs a housecleaning. Needed a hand basket for a couple of items. None to be found at the entrance, had to go to checkout to find one. Employees to lazy to place baskets where they are needed. Management is not real bright.
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April 2022 by Adrienne H.
The Kroger on Tim Price Way is 9 times out of 10, HORRIBLE. First of all, the deli staff are ALL rude and nasty. They are slower than IDEK what, you order 3 items and it's a 40 minute wait! Then they get upset or nasty if you ask them to cut your cold cuts a certain way! Huffing and puffing and rolling their eyes and having an attitude with customers isn't part of their job, but it's the only thing they know how to do! If you order click list, they wait until the very last minute to tell you items are unavailable, or they give you wrong items and don't even mention it. The managers are rude, very angry and aggressive, as if they're trying to scare you off so they don't have to help you.
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April 2022 by Douglas Quackenbush
VERY longs lines! 2 lanes open...but 7 empty checkstands! Why dod you "dis" your customers like this?
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March 2022 by Ronald Hickman
Doraha was very helpful and customer friendly. Fast service and I was able to be in out quickly.
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March 2022 by Nicholas Bridges
I really love the store
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February 2022 by Rob B.
Pretty funny. Zero carts available. Employees blocking lanes to restock and don't move when you say excuse me because they are listening to music. I asked an employee where an item was and they said "I don't know". Nobody to bag groceries. Layout of store is wildly confusing.
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January 2022 by Tim S.
I'm in here weekly.I've talked to managers, called back to managers, and no one can explain why Carl in wine doesn't have to wear his mask right. For years he's been chin diapering it, and apparently responsible to NO ONE!Are Kroger rules only for some employees - and not for customer health?
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January 2021 by Angela W.
Take your business elsewhere. Neededbto grab eggs & cheese-- thats it at opening time. Waited at the tefister until 6:09 where not 1 cashier showed their face. ALL lanes closed. 4 men working in the area helped by seeking someone for the front end with no luck. Left items at the register for the late employee(s) to put back when they decide to show up this morning.
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October 2020 by Mary S.
I go to this Kroger because the location is convenient. The employees I've interacted with have all been nice. That's about it on why I like this location.Be wary of parking, especially if you're shopping alone. There is often a drifter in the parking lot staking out people to harass for money. I normally wouldn't point this out but I have had some of them get aggressive towards me. Most of the items are well stocked, but if someone decides to eat and dump trash in an isle it may sit on the shelf for several days before being removed.There is currently a mask requirement to enter, but it doesn't appear to be enforced. I saw entire groups without masks walking around.
