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November 2023 by Adam Myers
My wife loves this store. Any time we travel through Williamsburg, she has to stop in.
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September 2023 by Anmar Zubaydi
Love the place, quality product line.
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July 2023 by Lo Hair&More
Such a Quant little store. Set up so neat & organized. Everything is so eye-catching & appealing. Staff was available for any questions & made us feel welcomed.
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April 2023 by Kimmy Hall
Great place to shop
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December 2022 by Shakema C.
I normally shop at KS outlet stores. This was my first time in a very long time entering the KSNY store. I was greeted when I entered into the store. The store was set up so beautifully. I even complimented the manager of the store displays. The displays really enticed you to come into the store. This is just a beautiful store that is made to feel like a boutique. A wonderful section of items especially their earrings.
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November 2022 by Bay Billups
Today I finally went into Kate Spade in Short Pump Town Center! I have always always been a fan but never allowed myself to hope LOL. The service was amazing and I was treated as though it didn’t matter if u was looking or there for a purchase. I was there to get the bag u had dreamed off for a long time. They went over the item, helped me learn how to care for it. I could not have asked for a better, genuine experience then I had today! Thank you!!!!
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September 2022 by Bailey
Such a wonderful experience. If you have the opportunity to work with Janice, you will not be disappointed. All the staff is there to ensure you leave with exactly what you are looking for. Overall great customer service.
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July 2022 by Bailey Kellerman
Such a wonderful experience. If you have the opportunity to work with Janice, you will not be disappointed. All the staff is there to ensure you leave with exactly what you are looking for. Overall great customer service.
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July 2022 by debbie belt
I was disappointed there wasn't that many purses it had a lot of clothes, shoes, jewelry I went looking for purses and was disappointed
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April 2022 by Michael Coppedge
The store is very nice and staff was helpful
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September 2021 by Nicole Neal (Niki)
Sales associates are so friendly and helpful. I was pricing bags and wallets for my next bag purchase and felt no pressure at all. Just the opposite. Prices are surprisingly reasonable. Super cute inventory with all accessories and trinkets you could imagine
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March 2021 by Nicole Neal
Sales associates are so friendly and helpful. I was pricing bags and wallets for my next bag purchase and felt no pressure at all. Just the opposite. Prices are surprisingly reasonable. Super cute inventory with all accessories and trinkets you could imagine
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December 2019 by Mrs. T-Mill
Overrated, really. The quality of jewelry isn't good. Sho stick to the purses and other accessories.
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December 2019 by Sherrita Latrice
Highly disappointed in this location. Called yesterday at 3:42 and spoke with a sales representative to see if they had a particular dress at this location. She informed me she had the dress and size that I was looking for and she told me she was going to hold it until the end of the night. I drove ALL the way from Williamsburg to Short Pump, arrived around maybe 5:15 and she told me she didn’t have the dress; with not explanation. She wasn’t apologetic, no sympathy, no nothing. If I could rate no STARS I would. This rating is not for the entire staff it is for the young Indian(?) maybe female with the long brownish hair.
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September 2019 by Lauren Knowles
Extremely helpful staff. They listen to what you are looking for and help you find it. I wanted a purse with a certain handle drop. They found exactly what I wanted. When something was sold out in their store, they called other stores and shipped it for free. I received it the next day.
