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March 2024 by Valerie Foster
They did a great job fixing my Volvo, and fair pricing and diagnostic services.
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March 2024 by Steven Sayles
I want to say thank you to the JMS team. Thank you for repairing my Volvo XC90 (Engine replacement / passenger side axle replacement along with all the other parts that go with it). Thank you for being professional, kind and caring. Thank you, Mary, Sean and Peaches for all your support and making me feel like family. Thank you for your dedicated Real mechanics not some popcorn, code readers, but actual mechanics. Thank you for giving me a fair, honest price. Thank you for repairing parts that were damaged from Volvo shops in Hampton Roads. I am so glad and thankful for finding JMS in Richmond Virginia. Thank you JMS Automotive Volvo and more For being there for me and my family.
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March 2024 by Charles Soderbergh
Had my first visit at JMS on March 4th, what a terrific place. Mary at the front of the house is so kind and calm, it's cozy while you wait with snacks, drinks and coffee. I had my '98 Volvo V70 for an oil change and checkup before a road trip. They found a couple of things that could use attention, and gave me options. Had my car back in no time, the ticket was very reasonable, and I will definitely be back!
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February 2024 by Fred Lankford
Service was great. They were able to get my car in on my first visit and back in a couple of hours.
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February 2024 by Kylie Draucker
THE Volvo experts in Richmond! Fast, friendly, knowledgeable team.
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February 2024 by Erick Ortiz
It’s hard to find a great mechanic you can trust but the people at JMS are very upfront and do good work.The prices are fair and they don’t push anything on you. They also get you back in your car very quickly.We’ll definitely be taking our Volvo back to them.
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January 2024 by Mary anne brewster
Happy with the service.
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October 2023 by Mary Randall
Great friendly customer service.Very knowledgeable technicians.Comfortable lounge offering coffee, water, sodas, TV, newspaper, and current magazines.
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September 2023 by Tara Sherman
JMS is very professional and friendly. They give every customer their under divided attention on problems with their vehicle. JMS is a place that specializes and know their stuff in Volvos. The issue I'm having, JMS knows about, and are helping me get through it to get it resolved. I'm glad to be going there for now on. XC-70 owner.
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July 2023 by Pkm E.
JMS is the real deal. I love these guys and they don't mess around. My Volvo wasn't running at its finest to say the least and after being to several not so good mechanics these guys fixed her up and she runs like new now for a good price. Literally the best I'll be back for sure.
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July 2023 by Kieran Morley
Awesome place! There was a lot wrong with my car and unlike other shops that don’t specialize in Volvos they knew exactly what was wrong and didn’t charge me $425 to “look around” and not find anything. These guys are the real deal and they car about their customers and their Volvos! Awesome!! Volvos are the best!!
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July 2023 by Laura Musikanth
Great shop, great people, they know what they are doing. When it comes to a Volvo take it to JMS first. Couldn’t be happier with the service and experience. Can’t thank you guys enough!Service: Auto engine diagnostic
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May 2023 by J T.
Several years ago, I entrusted JMS with minor maintenance tasks, such as oil changes, for a 1991 Volvo 940. Their solid work established trust, which led me to returned to them for a more extensive repair. Specifically, I requested a quote to replace the heater core, fully aware of the laborious process required to remove the entire dashboard. Unfortunately, JMS refused to provide a quote and instead offered to purchase my vehicle, stating it was not worth the effort. This response was unwarranted and offensive. I sought a quote, not financial advice. I had the financial means to pay for the repair and cherished the vehicle. Recently, I called the same business to diagnose a rough idle on my 1989 Volvo 240. Regrettably, the business was hesitant to investigate and determine the root cause. I found this baffling. As an informed customer, I understand that an older car could have various problems, and I was more than willing to compensate them for their services. In conclusion, I hold no ill will towards the business. I recognize that they have experience with older Volvos, as I have seen such vehicles parked outside their premises. Therefore, I encourage others to reach out to them and inquire about their willingness to work on older models. I genuinely hope that they remain interested in doing so. Nonetheless, I felt compelled to share my experience, particularly after my recent call.
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April 2023 by Paul Sabo
Good workmanship on my 2011 S80. Replaced ac fan motor earlier and added new key fob with valet key today.
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March 2023 by Thomas Zullo
Traveling through the RVA and ran into a coolant issue with my 05 S60. Thankfully, I was pretty close to these guys. Sean was both super friendly and helpful. Diagnosed and fixed problem very quickly - without an appointment! All done with a fair price. Would certainly recommend.Service: General repairs & maintenance
