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July 2023 by Sandy McMullen
I went here for the first time for a much needed haircut. My stylist was Antoinette, who was very friendly and made me feel comfortable right away. Most importantly, after talking about what I wanted, she gave me an amazing haircut, better than I had hoped for. Highly recommend!Services: Shampoo & conditioning
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March 2023 by Jenee L
The manager (Kee) did my hair and style. She was very friendly and gave me some great insight on what I need to do for my hair to stay healthy in between visits. I was very satisfied with my style and trim. I'm looking forward to going back !Service: Hairstyling
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February 2023 by Nicole Mebane
Kierra was AWESOME! I had not been to a salon in a long time and I will definitely be returning. The service was amazing AND my hair looks amazing!
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January 2023 by Yolanda Patillo
London at JCPenney Salon is amazing! I read other reviews, which led, me to come here. She is every bit as wonderful & professional as the reviews stated. She has a wealth of knowledge as, she's been in the game for over 20 years. I'm very impressed with her & will definitely be returning. I've found my stylist. If you want you hair done right, please see London. Tell her Yolanda, sent you. AMAZING!Service: Hair coloring
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December 2022 by Alexandra Crowder
Londyn did an excellent job with my color, including covering a difficult green that wouldn’t lift very well. Would definitely recommend and will come back again!
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October 2022 by Michelle Pate
Londyn did my 4 year old daughters hair. I made an appointment for 12 and she didnt start my daughters hair until 2 (but she gave her a snack why we waited). My daughters hair turned out ok. At the end, when i asked could i use a coupon i found online since my daughter was new (and it was for new clients) she told me no. I was disappointed in that and she really didn’t have a reason why i could not use it. I was impressed at first but now may not be back.Services: Blowouts
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October 2022 by Wanda Seay
Londyn Jae did my hair...She was great..She did a silk press and I never in life had my hair so straight with bouncy curls. I recommend her 1000%...Iam done with Dominican shops!!!And I may add my hair is very cource 4c..It is now shinny and healthy looking..
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September 2022 by Tiffany Wilson
My stylist Londyn was very nice and she made my first time here comfortable. The hair washing was great, the style was great, and I like her personality. I will definitely be coming back to her because she made me look and feel good about my hair!Service: Hairstyling
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September 2022 by S Baker
When I met my stylist, Londyn, and told her I wanted small box braids, the first question she asked me was "Do you want to keep your edges?" - LOL. With that question came education on how to prep my hair before and after braids and how long to keep the braids in. Londyn was professional and personable. She was very attentive to me. She made recommendations and willingly answered my questions. In the 8.5 hours she serviced my hair, she did not even stop to eat (I don't recommend that)! It shows her commitment to her clients and her amazing work ethic. Arie, another stylist, helped with braiding down my hair as it was near closing time. What a great display of teamwork! I absolutely love my hair and I'm looking forward to my next appointment with Londyn. If you're looking for a stylist or just need a change, book your appointment with Londyn at JCPenny Salon White Oak Village. Read her bio online because she specializes in way more than just braids.Service: Box Braids
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September 2022 by Nadira Berry
My stylist Londyn really understood what I wanted she guided me through the process to make sure it was what I wanted . She made some great recommendations and I really appreciated that .Love my new hair color and looking forward to my next visit.Service: Hair coloring
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September 2022 by Asja Swan
My service with Londyn Jae was top notch! I got hair extensions and color and it came out great! All of the staff was very nice and I will definitely be back.Service: Hair extensions
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September 2022 by Lachelle Williams
Londyn was very nice and polite. She did a very nice job on my hair. Thank u very much. She did a nice short cut on my hair.
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September 2022 by Brittany Hutchison
Londyn did an amazing job, she made me feel good and look even better, she was so nice and has great conversation. Ask for Londyn!!Service: Haircut
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May 2022 by Jennifer Felder
If I could give negative stars, I would! My experience was absolutely horrible. I set up my appointment online for a clipper cut ($20.00). When I got there, the young lady had me sit in her chair and asked me what I wanted done. I told her I wanted a cut and showed her what I wanted. I specifically asked her if she could handle what I was asking her to do. She said to me that she could do the hair style I showed her and that she was new to the JCPenny Salon but definitely not new to hair. She then told me that my hair was dry and that I would need a conditioner. I asked her how much it would be and she told me it would be $20 extra. I agreed to it. She washes and conditions my hair sits me under the dryer, rinses the conditioner out and blow dries my hair. She then proceeds to cut my hair. Midway through the cut, she asks a young man to come over to take over cutting my hair because she never cut hair as short as I was asking her to cut it. Why didn’t she tell me that when I asked? He said he didn’t know how to either. She said, they didn’t teach us this in beauty school. So another experienced stylist happened to be in the salon and literally gave them a cutting class on my hair. I am literally a human mannequin! She then gives the scissors back to the young lady and tells her exactly what to do and the young lady still managed to mess it up. I get to the counter to pay and they charge me $60.00. Where did the other $20.00 come from? It wasn’t even styled. I walked out confused and traumatized. I will never go back there again!Service: Haircut
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April 2022 by Lisa G.
Today when shopping with my mom, she was looking for a fitting room when out of nowhere from the complete other side of the store, a woman yells at us, "FITTING ROOMS ARE CLOSED FOR 20 MINUTES!" No reason. No sorry. Just a rude scream. I heard her minutes later tell another woman, "All I can do is apologize" as if she's said it a million times, with zero sincerity, making me think she said something rude to that woman as well. Alas, 20 minutes later, the fitting room was still not open. In addition to that, nothing seems to be organized in a thoughtful way. Where you expect things to be, they're not there. When I've ordered online and gone to pick things up, it's an easy process so long as there's actually someone at the counter to get your stuff. The people at the registers are usually always nice.