I only stopped in the store to get a few odds and ends but the customer service is always great
November 2022
Wish I could give zero stars. I've been waiting 4 HOURS! You read that right, FOUR, and just got a text to say they are running behind. Seriously?! I'm disappointed in USAA for choosing a company with such poor reviews. Richmond, VA
October 2022
Waited over 2.5 hours. They couldn’t even get in contact with the driver. Absolute worst service ever. Break a window or push the car yourself before you call them for help.