-
March 2024 by Randall Benton
Fast, accurate tax service with a friendly staff. I was missing a single document, but upon locating it was able to complete my filing the same day. Price was reasonable for the security of having a professional handle it all for me.
-
March 2024 by Donald Wilms
Harderison Malloy makes good use of our time. He is knowledgeable and gives good advice regarding the following year. Generally makes us feel that his there to serve us. He is calm and professional and seems to have a stake in making H&R Block look good.
-
February 2024 by Robert Armstead
Frances at the carrytown office is great to work with!
-
April 2023 by Westy Byrd
Frances is excellent!
-
March 2023 by Brad Schultz
Richmond, Cary street location is the best Frances Newton by far exceeded my expectations.
-
February 2023 by Timmy Lulfs
I go every year!! In and out quickly and always great service!
-
May 2022 by Hayley Trezzo
The number of times I had to correct a tax professional about how to fill out these forms was honestly appalling. You would need to have more than a basic understanding of tax preparation to ever confidently use their services. I would have been cheated out of thousands of dollars if I had blindly trusted what I was presented. My tax preparer was incredibly arrogant and insisted that the numbers were right, even though I found multiple errors from his work. He also made multiple errors that he was unwilling to correct (including the dates my taxes would be paid - he didn't think these were a big deal). At one point, he chided me for being a "stickler for details." Sir, you are a tax professional. You better start caring about details if you don't want paying customers audited.Update: I never received a call back from the supervisor that claimed she would be resolving my earlier issue. This is after contacting the number that is provided in replies to these reviews. So just know, it's going to be a huge waste of your time and they have no interest in resolving any issues.
-
May 2022 by Roger Peed
Frances Newton is so friendly and pleasant. Her knowledge has helped me. Being with her while she does my taxes is pleasant,
-
May 2022 by Lydia Quick
I've been doing my taxes with you for years. I see the same woman every year, who I love, she's great, and I'm confident that everything is above board and there will be no issues with the IRS. The peace of mind is worth the fee.
-
May 2022 by Shandi Lane
Mike. Explained what he was doing in a way that I could totally understand. Very friendly.
-
March 2022 by tonia gill
My tax preparer, Michael Irvin, was very helpful & I was completely happy with his services & his personality.
-
April 2021 by Imaan Shaikh
Go somewhere else if you need your taxes filed. I sent my documents WEEKS ago and after being told they’d be done in 24 hours, I had to wait two weeks for the person filing them to tell me I can’t file my taxes because I’m a dependent, which is hilarious because I am not a dependent. After letting him know I’ve been waiting yet another week and have not heard back. I’ve called three times today and been told I’d receive a call back, but nope. Nothing. I honestly can’t believe this place has good reviews, it has been the most painful experience trying to get these people to communicate with me. Don’t understand how every single person I’ve spoken to has been so unreliable.
-
April 2021 by Peter Jackson
Came at 9am. Only one person at the office. Receptionist 30 minutes late and our Tax preparer never showed up.No one attempted to solve the problem, I had to ask the receptionist to try and contact our Tax preparer and direct her how to troubleshoot the situation.Real, real bad. ?
-
April 2021 by Eleanor Post Fatigante
The Tax Rep I dealt with, Frances Newton, was so welcoming and friendly. I dealt with France last year and she is the reason I came back this year. She was thorough and knew taxes. I will come back again next year. Thank you Frances.
-
March 2021 by Metro Boomin
Couldnt file online so i went to the store to receive a 1040 form, which they made it a problem with receiving one. I wouldn't recommend
