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October 2023 by Fee Fee
I love my Tee. She's intentional about how she does your nails. The whole place is a vibe, though, and they are a great team. 10/10 highly recommend
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August 2023 by Wooten Lilly
If i could i would leave a “0”Worst customer service experience ever! Called in advance on a Monday morning to see if they have available walk in spot,the lady assured me yes and told me to come,once i got there she told me to wait 10 min,meanwhile she prepared the pedi seat and left me there! 55 minutes later i just walked out,nobody approached me,nobody attended! Had to watch other customers giving me compassion looks and shaking their heads! ?????????? very disrespectful
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May 2023 by Zakia Williams
Extremely poor customer service from my technician, which I cannot recall her name because she never introduced herself or asked mine. I got a full-set mani and pedi with gel. The technician rushed through the job and it was unpleasant. She also left before finishing my mani (she was literally almost done). Another tech took over and told me that she had to leave. I explained to the tech that the original worker should have explained the situation to me. She didn’t say bye or anything. And it didn’t seem like an emergency because she stayed a few minutes to finish a drink. Either way, I have no option but to assume, because nothing was clearly communicated. I will never, ever return. Also, the basic pedi with gel is $50 — that’s 10/12 dollars more than other shops I’ve visited. I asked the tech to show me this on the price menu and she could not find it; instead, she said it’s on the receipt which is was. However, the price should have been more transparent such as being visible on the pricing menu for the customer before receiving the service! I just paid knowing deep inside I would not return. Also, other techs appeared nice but I just got an unprofessional one, which ruined my experience.
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April 2023 by Yolanda Avent
The staff here are absolutely amazing and the water is warm which is very soothing. They seem to be quite polite, easy-going, and friendly people. 5 stars. Deserves more attention and notice for its warm and gentle service.
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February 2023 by Mickii B.
I love Honey Nail & Spa, but after my last few visits, I will be patronizing another salon. A couple of weeks ago, I made the mistake of not sticking with my usual nail tech because I really needed my nails done and they came out too thick and one thumb nail was longer than the other. That visit came out to $60…cool.I came back a WEEK later, and saw my usual nail tech and she even commented on the poor job done during my last visit. I told her and the owner all I wanted was a nail polish change and fix because one of my nails broke. A nail polish change and fix should’ve cost me $30, but instead I get to the register and learn I have to pay another $60. I’m shocked, so I ask why and the owner tells me she did a fill-in too. A fill-in I never asked for! Now, I feel like I’m getting scammed for services I never requested. I didn’t make a fuss, and paid the $60. Then, I got in my car and realized that I wasn’t getting the full experience at Honey Nail that I was getting before; no complementary water or wine was offered to me during my last three visits and I’ve been feeling rushed out the door. I’ll be back, but it’s time to visit a new shop.
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February 2023 by Tiffany smart
Ryna is so talented and will give you what you ask for! I’ve never had nails that last and look perfect, she really puts in the extra time and effort. She’s always so nice. Overall I love this salon. Everyone is happy and greets you when you walk in. 100% satisfiedService: Acrylic nails
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January 2023 by Cen
Edit 1/2/23: They charge $5 for nail breaks. Quite unfortunate because I had a nail broke off, but it was a result from the acrylic being too thin. Sassie nails in Mechanicsville (the place I used to go) doesn’t charge. Not sure if this is a normal thing or not.I’ve been here a few times since June and it’s a lot different than my other experiences at past salons. You just get good vibes walking through the door, mostly everyone wears a mask which is nice. You can get a free drink and the pedi services are amazing! I get pedis and manis and even got my brows waxed once, and the services were as one would expect: with courtesy and kindness. They even offer a discount if you pay in cash! They also have so many colors to pick from, I always get gel polish. This will be my go to spot for the years to come!
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December 2022 by Melody Mitrovich
Their prices are extremely highI got short nail with two stones as design. Something that I was expecting to be around 45-50$ came out 65$
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December 2022 by Deija Brooks
I absolutely LOVE honey nails! They are very professional, kind, staffed, and do great work. I have gone to Julie for about 4 months now, and will continue to go to her for all of my manicure needs. She does a wonderful job!Services: Manicure
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December 2022 by Chandler S.
Stopped in for a pedicure and this was really one of the best pedicures I have had in the area! I was so impressed, I stayed for a manicure! They were busy but the estimated wait time they gave me was pretty accurate. The massage chairs are comfortable (yall know how some chairs be so hard it feel like a spine adjustment!). I had the option with the warm heat on my neck and it really made for a better experience.
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October 2022 by Jasmine Wilson
This place is so great! I got off work early to try and get my nails and feet done, but I ended up coming to Honey Nails a hour before they closed. There was a miscommunication with the services I requested and I was told I would have to come back in the morning for my nails because my pedicure was going to take a little longer. I immediately got upset because I didn’t have the time to come back the next day and my nails were tore up! One of the nail tech volunteered to stay late to do my nails. I was so relieved and she hooked me up! I was so thankful!! Thank you Honey Nails for getting me together!Services: Acrylic nails
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October 2022 by Robin Wilkins
I hate to do this because I love this place but everyone here can NOT do eyebrows ! I came in today to get my eyebrows waxed, and it was the worst job ever ! Nary normally do my eyebrows but this today she was not in at the time. A lady name Chanel did them and she did an HORRIBLE JOB ! As I was leaving I saw Nary and asked could she fixed them and they had to be that bad because she said she can’t even fix them ! Chanel did nothing to try to fix them she even laughed about it. I asked to speak to Annie the manager and she’s not even in. So now this place went up on prices and are given poor performance, what a waste of money. Next time I come back (if I decide to) Nary will be the ONLY one I let touch my eyebrows ! Chanel does not need to be doing people eyebrows, she SUCK ! I left with wax all over my face what a disaster !! ?Service: Waxing
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October 2022 by Prabhuti Tiwari
The main lady, i think that was the owner was very welcoming, but the other lady who did my manicure was rude!Salon was not clean at all. I would never go there again.
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September 2022 by Kat Cassil
I've been twice and so far Emily has done a fantastic job! I am due for a color change and fill in. It's pricey is the only thing I took a star from. I'm a good tipper, but if the price is inflated, the tip is smaller. I don't think that's fair, but....?Usually I write a review after the third time because that's when you really know of someone's good or not. I will update if there's any change. But as of right now, the second time, all is good ?
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September 2022 by Tamara Harp
I got a full set with gel and a gel pedicure. My pedicure was wonderful and it was not rushed regardless of how busy they were yesterday. I was there for a while but I appreciated the lady doing my nails taking her time. My full set is beautiful and this is the first place I have ever been where my cuticle bed wasn’t cut by the drill! I was thrilled to walk away without nicked cuticles. Definitely recommend! They also offer you a beverage!Services: Gel manicures
