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February 2024 by Jenny Matula
Helpful customer service
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February 2024 by Nicole Alston
I love me some Home Depot!!! Great products, great service and great prices ?
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January 2024 by Paul Kroog
Home Depot is a good store
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January 2024 by Brendan Garvey
Associates were very kind and helpful
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December 2023 by Chris Lamb
Most unhelpful Home Depot I have been to. You know it has to be bad to rate lower than the ones in California
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November 2023 by kristy folwer
Don’t go through this Home Depot for installations! They came out and measured my door Thursday 11/2 and today 11/8 I receive a call from an associate yelling at me saying I’m taking too long to make a decision. When I contacted customer care line the rep stated measurements were good for 6 months. The girl in store threatened to cancel everything if a decision was not made by Saturday 11/11.
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November 2023 by Captain Rew
I prefer home Depot over Lowe's for political reasons, but they need to update their payments machines to accept payments with your phone. Let's get with the times, Home Depot. Don't lose sales because your outdated system prevents us from purchasing at your store. Lost some $$$ today.
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October 2023 by Lisa Wooten
Got what we needed fast. Enjoyed looking at the Halloween and Christmas decorations while shopping. Great location tucked in near lots of things to do and places to eat!
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September 2023 by Mike W (Mike)
Just wanted to compliment your merchandising staff! First I visited the Chester store for the Halloween items that you are bringing down this week and it was a stark difference in personality from when I came to your location.Basically I visited a winning team and a losing team all in one day. Your crew was great and happy to assist! I’ll be back to check out more of your Halloween section once it’s up. Thanks!
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September 2023 by Fynn Martin
Great people, their table saw not so much... 2 out of 3 times it has not worked.
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August 2023 by Sam J.
Manager is awful and needs to be fired. Tried to return a wheelbarrow and a tamper with receipts. They gave me store credit for the tamper and then would not accept the wheelbarrow. Was told my id was "flagged" for too many returns without receipt. I've never returned anything to Home Depot before today with receipts in hand. I always shop at Lowe's and will continue to now. Manager is smug and useless. Does not listen and not the brightness . Stay away
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August 2023 by Lyndrea L. McNeill
Always find what I need in this store, they have a pet friendly environment, self check out is easy and the staff provides excellent customer service!!!
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July 2023 by Thomas Walsh
Terrible customer service and experience. They cut my lumber incorrectly and refused to correct it. Lost a commercial customer. It’s sad they won’t correct their own errors.
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July 2023 by Charisma B
DO NOT BUY APPLIANCES HERE!!Initially we went in the store and purchased a stackable washer/dryer with the bracket. Salesperson was adamant that we needed "a 70 dollar bracket" specifically for the item we were buying. We discussed the bracket in great detail. No problem we said, add it to the order. (Turns out, the salesperson didn't add it to the order.)Delivery day was coming and we called the day prior to confirm delivery. Delivery hotline says, "yes, it will be there tomorrow". At the very last second delivery hotline says, "oh wait, the bracket is not on your order". We say, "it was added at the store". Well, turns out it wasn't. So, we quickly find the piece online at Lowes and order it for pickup the same day. In that 20 MINUTES, the delivery person has now scheduled us for 5 days later.Went in store today because an associate said we should speak with Kelly to see about delivery directly from the store. An EXTREMELY RUDE woman (not Kelly) takes my paperwork and says , "we don't control the delivery times and the bracket is not on your original order". (No **** lady, that's exactly what I just told you). She offers us "possible" compensation AFTER delivery. We are a family of 6 people, having to spend 50 dollars a week to go to the laundry mat is not in the budget.I shop at Home Depot because I'm a 20 year Navy vet and the discount they offer is appealing. I won't sacrifice customer service and honesty for a discount though. We will be cancelling this order and shopping with Lowe's for our new home as well as encouraging veterans to use Lowe's instead.
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July 2023 by SomburZ
This location has a self serve propane refill make sure you have the app or it will not work but it is very easy to use when you have the app.
