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July 2023 by Minor Peybee
The bonde lady there was so nice it made my and my boyfriend's day ♡
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July 2023 by Dana Dise
Tonight was my me and my bfs second time buying glass from higher education and Morty was just as helpful and pleasant as she was the first time. Just one of those people that are easy to talk to and damn good at sales considering both times we’ve been in we’ve spent $300+ loll highly recommend they have some awesome pieces!
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March 2023 by Chris Macey
10/10 Ellie (my b if I misspelled their name) hooked me up and was super helpful and friendly. Answered every question I had and gave great recommendations. Mans deserves a raise
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November 2022 by Rawley Tredway
Great people. Got it all. Good price on Great stuff. Love you VA. Thanks.
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August 2022 by Kyle Thoby
Great selection. Employee working today (8-14-22) was helpful and attentive.
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August 2022 by Mayra N.
Salesperson (didn't catch her name but she mentioned she's worked here for about 2 months) was very friendly. She was great at suggesting products. Great selection of items. Location was easy to get in and out of. Will 100% return when visiting Richmond.
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June 2022 by Johnny Bravo
Did not feel very welcomed by one of the employees, however had much better vibes from someone different on a 2nd/3rd visit. As selection goes this place has a ton of glass, certainly WAY more than I've seen at any other shop. I especially like how they are actively involved in helping people learn by offering classes in store and by posting daily videos on their facebook. I am so far out of the loop I was not even aware of diffused downstems until I saw them promote a gravlabs piece. I believe they even periodically give away clones. I do not need new pieces but I will certainly try my best to support this business and recommend it to anybody looking.
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May 2022 by Rebecca C.
I'm new to Richmond and a first-time visitor to this shop. They were relaxed, yet professional...like me! I didn't see exactly what I was looking for, but the person helping continued to look while I was browsing. She found the perfect piece for me! I like it basic and simple. I asked a bunch of questions. How much? What do you do with this? She was so welcoming and made me feel at home. I found my place and don't think I'll need to shop anywhere else. Added value: woman owned. Sorry, "person," I forgot your name. I might have been high. :p
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March 2022 by john manuel
I went to higher education roughly 2 weeks ago, and purchased a 5 pack of what the gentleman behind the counter assured me to be autoflower white widow seeds from crop king seed co. I asked numerous times and was assured they were autoflower. After opening and reading the package at home (after planting) I saw they were not autoflower seeds. All 5 of the seeds failed to germinate, and I called to see what they (higher education) could do. I paid a premium price ($65) for seeds that were not what they said they were, and they were duds. I’ve germinated plenty of seeds, and had a few others germinating at the same time that were successful. After speaking with the owner, who was calm and respectful on the phone, he said he wasn’t there, didn’t know what the sales kid said, and he wasn’t willing to “take a hit.” I won’t be choosing to shop here anymore, and would advise others to go to a more reputable retailer.
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March 2022 by Mark Mayhew
Had a very wide selection of products to choose from, great customer service, recommended for any smoke devices.
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March 2022 by Robert Lindstedt
Extremely friendly and helpful staff, but some accessories at least are overpriced.
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March 2022 by Troy Hart
Very knowledgeable staff, and very friendly, made you feel welcome as you enter the establishment.
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January 2022 by Taylor Withrow
Educated staff , wide variety on merchandise. All items are organized for all you frazzled people out there ?
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December 2021 by Kylee Vaughn
Love Debbie so much she clearly has education and care in her skill and position. She's the only one to show real care and tentiveness to customers and sales. I find that shes the only one fully aware of pricing and any inquiries you may have in any aspect of the shop. Love the shop and the vibe. Hope the moral and staff can become all equally the same.
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December 2021 by Bart Nail
I don't give bad reviews lightly, but Higher Education robbed me of $70. They did this by selling me a cheaply made knock-off grinder (photos attached) and then refusing to accept a return. Higher Education are criminals who are damaging the name of an American Company, Cali Crusher, as well as trust in local businesses.I brought the clean and unused grinder back into Higher Education, along with the receipt, and proof that it was a knockoff. The Owner's reply after acknowledging that it was fake grinder was: "No returns. No returns, no exceptions. Do you want me to keep repeating myself?" This is the most unprofessional and disgusting way of doing business I've seen from a RVA proprietor outside of Seibert's Towing.Selling cheaply made knockoff goods for premium price of $70 and refusing to accept returns is simply criminal. The Owner has made this practice his policy, and for that reason Higher Education does not deserve your business.PS: The Grinder is fake because:1) It visibly doesn't have Cali Crusher Homegrown's patented 4-Way Quick Lock System.2) The Star logo is in the wrong position, it should be beneath the "A".3) It has a cheap plastic pollen scraper, instead of Cali Crusher's signature guitar pick shape.EDIT #1 RESPONSE TO 'the owner' :1) The product was never used and was 100% clean. There was no smell, nor did you ever make the claim about any smell or usage while I was in the store.2) The product is without a shadow of a doubt a knock-off. It was not produced by Cali Crusher, and it is not a Cali Crusher Homegrown grinder. I attached a photo of what the American Made product actually looks like.
